Rimini Street Announces Expansion and General Availability of Rimini Manage Services for SAP Cloud Products

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced its expansion of its Rimini Manage for SAP products to include SAP cloud applications.

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Rimini Street Announces Expansion and General Availability of Rimini Manage Services for SAP Cloud Products (Graphic: Business Wire)

Expanded Application Managed Services for SAP Products

The expanded offering enables organizations running SAP cloud-based software to achieve the same improved productivity, predictability and business value that Rimini Street delivers to clients utilizing perpetually licensed SAP products.

Rimini Manage for SAP can be delivered for stand-alone SAP cloud applications, or when integrated with services for other enterprise software, including SAP Business Suite (ECC 6.0) and S/4HANA.

Rimini Manage for SAP will run and manage SAP cloud products including:

• S/4HANA Cloud (public and private editions)
• Commerce Cloud (formerly Hybris)
• Integrated Business Planning (IBP)
• Analytics Cloud
• SuccessFactors
• Fieldglass
• Concur
• Ariba

Benefits of utilizing Rimini Manage for SAP include:

• Improved Productivity
  • Reduced backlog of open tickets
  • Increased user productivity with smoother system operation
  • Reduced recurrence of issues with root cause analysis and resolution
  • Rapid response, consistent communication and faster time to resolution with Rimini Street’s industry-leading service-level agreements (SLAs)
  • Leverage Rimini Street’s 24/7/365 globally distributed SAP talent and expertise
• Better Predictability
  • Predictable cost model with unlimited tickets
  • Peace of mind and reduced risk with a single, accountable, trusted partner
  • Simplified processes without handoffs or multi-vendor reliance for service scope
• Increased Business Value
  • Increased ROI from more effective usage of software
  • Smoother integration with other applications and data
  • Reduced burden on client IT and ability to better utilize resources
  • Creation and maintenance of stable, long-term enterprise software foundation

“Licensees of SAP cloud products requested that Rimini Street expand its managed services offering for SAP to also run and manage SAP cloud products they are using in their system landscape, as well as support clients in the RISE for SAP program,” said Seth A. Ravin, president, CEO and chairman of the board, Rimini Street. “We are pleased to now offer these expanded services to serve the market’s needs and desire for a better, more responsive application managed service that covers even more of their system portfolio.”