FICO Platform Produced a Significant Return on Investment for Businesses According to New Total Economic Impact Study

FICO World – FICO (NYSE: FICO)

Highlights:

• A commissioned study conducted by Forrester Consulting, on behalf of FICO, found that FICO Platform customers noted improved customer retention, significant cost savings by upgrading legacy infrastructure, and heightened employee efficiency.
• In organizations like the composite Forrester described in the report, companies could see savings and profits of over $50 million in three years.
• FICO is showcasing new innovations and use cases for FICO Platform all week at FICO World.

Today at FICO World, the industry's leading analytic and AI event, FICO released the first ever independent study of FICO Platform return on investment (ROI) in the Total Economic Impact (TEI) study conducted by Forrester Consulting. The report examines the ROI enterprises received by deploying the platform from different stages in various industries over three years.

The commissioned study included the development of a TEI framework, and a financial analysis based on client interviews conducted by Forrester. The study found that FICO Platform, implemented in the developed composite company, could deliver high-impact profit increase and operations efficiency savings. In organizations like the composite Forrester described in the report, companies could see savings and profits of over $50 million in three years.

FICO Platform is a powerful and proven foundation that breaks down silos across an organization and empowers employees to achieve customer-focused digital transformation, while giving enterprises greater agility and collaboration. The next generation applied intelligence platform enables enterprises to use data, artificial intelligence/machine learning, and analytics to drive smarter business decisions, at scale, across a myriad of business use cases.

“Enterprises today need an enterprise platform that operationalizes analytics, AI and machine learning models, and brings together siloed data sources so they can address new use cases – all while empowering business staff to make dynamic adjustments to their decisioning strategies,” said Bill Waid, chief product and technology officer at FICO. “With FICO Platform they can achieve world-class business outcomes by driving collaboration across the organization and delivering hyper-personalized customer experiences.”