Flow Capital Announces a US$4.0 Million Loan to Tattle

TORONTO, ON, May 15, 2024 (GLOBE NEWSWIRE) -- Flow Capital Corp. (TSXV:FW) (“Flow Capital” or the “Company”), a leading provider of flexible growth capital and alternative debt solutions, is pleased to announce the successful closure of a US$4.0 million senior note investment in GetTattle Inc. dba Tattle (“Tattle”), a global Customer Experience Improvement (“CXI”) software-as-a-service (“SaaS”) platform focused primarily on the restaurant and hospitality sector. 

Tattle stands out as the first CXI platform built on an open API. This structure enables seamless integrations with ordering and loyalty platforms, facilitating the collection of an unprecedented volume of feedback across all transaction channels. Based on the feedback data, Tattle’s proprietary algorithm recommends top improvement opportunities at a brand and location level, empowering restaurant operators with the most strategic objectives and action plans to improve guest satisfaction and revenue.

In addition, Tattle equips restaurants with a variety of tools for automatic guest recovery, one-stop-shop reputation management, menu item-level insights, incident management, and more. Currently, Tattle supports over 220 clients across more than 11,000 locations globally.

This capital injection will enable Tattle to further enhance its innovation capabilities and expand its market reach, solidifying its position as a leading player in the customer experience management industry. Already widely adopted by renowned brands, Tattle's platform is increasingly recognized as the gold standard for benchmarking customer experience.

Flow Capital continues to focus on helping high-growth companies achieve their objectives by providing fast access to growth capital. Flow Capital invites growing technology companies, seeking covenant-light founder-friendly growth capital, to apply for funding directly on their website at www.flowcap.com/apply.

About Tattle

Tattle is the only Customer Experience Improvement (CXI) platform built to assist the restaurant and hospitality industries in collecting actionable feedback data by engaging with their customers at the points of transaction. By utilizing existing third-party tools and API integrations, Tattle connects brands with their guests at every touchpoint of the customer journey. Through their AI, Tattle recommends the most opportune areas for operational improvement at each partner location to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders such as Chili’s, Cava, MOD Pizza, Dave's Hot Chicken, Hooters, Farmer Boys, and more.