Hitachi Data Systems Unlocks Invaluable Information From Telecom Big Data

SANTA CLARA, CA and BARCELONA, SPAIN--(Marketwired - Mar 2, 2015) - Hitachi Data Systems Corporation (HDS), a wholly owned subsidiary of Hitachi, Ltd. (TSE: 6501), today launched Live Insight for Telecom, an advanced and predictive analytics solution that provides telecom service providers with real-time insight into network, service and application-level performance. The highly granular and scalable solution transforms how service providers operate, enabling them to predict network activity based on real-time and historical data in parallel to improve service delivery and enrich customer experiences. In addition, operators can now create unique carrier-hosted, analytics-based services to elevate their business value and generate new revenue streams. The solution builds on the Hitachi Data Systems heritage of delivering business innovations through intelligent data solutions, and is another major milestone in the Hitachi Social Innovation vision and strategy.

In one of the initial use cases with a major European multinational service provider, Hitachi Data Systems demonstrated the power of fine grain application-level performance visibility by enabling mission-critical business transactions to be monitored on-demand by their enterprise customers via a carrier-hosted analytics-as-a-service platform. With this critical insight, the service provider is able to enrich their customers' experience, reduce subscriber churn, lower operational costs, and create new revenue streams.

"Advanced telecom analytics has become a vital part of the service provider landscape since it enables real-time IP network management, customer experience management, policy management, security enforcement and virtualization/orchestration," said Jim Hodges, senior analyst, Heavy Reading. "With the company's industry expertise and technology innovation, Hitachi Data Systems is well positioned to help telecom providers tap into the real-time and historical data often held in disparate systems, breaking down siloes, and offering new opportunities for better customer service and increased revenue."