Oracle Introduces Oracle's MICROS Workstation 6 Point-of-Service Terminal to Enable Modern, Connected Experiences in the Hospitality and Retail Industries

WASHINGTON, DC--(Marketwired - Mar 25, 2015) - ORACLE INDUSTRY CONNECT -- As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle (NYSE: ORCL) today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources. 

"Oracle's MICROS Workstation 6 gives us a more modern look and intuitive user interface that supports hotel and restaurant staff at the point of service," said John Huddle, director of Information Technology at Silver Diner, the iconic American restaurant chain. "We believe Oracle's MICROS product delivers a better overall guest experience while providing us with a durable and flexible long-term solution."

For hospitality businesses, Oracle's MICROS Workstation 6 is part of an integrated strategy built around content delivery, moving well beyond transactions to offer guest recommendations, roll out special promotions, and personalize the guest experience. The workstation is a single engagement device that shares digital content from a variety of sources with both staff members and guests, from sharing a training video with a new worker to helping a guest view a spa package or menu special being offered.

"Technology continues to reshape the hospitality industry and allows a renewed focus on the guest. The design of Oracle's MICROS Workstation 6 leverages new, modern technologies to help improve guest transactions, streamline business operations, and enhance guest loyalty," said Ray Carlin, vice president, Strategy and Solutions Management, Oracle Hospitality. "The next-generation point-of-service terminal is a guest engagement device that is feature rich, elegant, and integrated with mobile, as well as exceptionally reliable and durable."