472 0 Kommentare 3i Unifies Collective Knowledge With Coveo Search to Support Fast and Accurate Decision-Making - Seite 2

Coveo Enterprise Search provides organizations with a unified indexing solution that securely consolidates corporate data and knowledge assets and delivers contextually relevant results to end users via a single search interface. Via unified knowledge access in any enterprise application or device, the Coveo Enterprise Search platform allows businesses to harness disparate information stored throughout their information ecosystem to transform businesses by upskilling people at the point-of-need.

90% improvement in the time to find relevant information supports fast and accurate decision-making
Today, 3i staff members use Coveo to instantly find relevant information using either a browser-based interface or integrated search interface within SharePoint from across 3.6 million file share documents, 6.3 million Exchange emails, 897,000 SharePoint items and documents and 107 million Enterprise Vault records. With Coveo, the speed of access to deal-related knowledge has increased by 90% for staff members and compliance team has seen a 20% reduction in the staff and resources required to respond to compliance requests.

In addition, 3i's compliance team used the Coveo JavaScript UI Interface Editor to build a customized interface that enables them to search and correlate content from across 3i's entire dataset. As content is indexed in near real time, users have access to up-to-date search results. "The moment you receive an email, it appears in Coveo's search results instantly," Page says. To provide users with the most relevant search results, Page utilizes insights gathered from Coveo's Usage Analytics Cloud Service to continually fine-tune relevance and boost popular content.

"Coveo is now top of mind," Page says. "It has become an essential tool in everyone's day."

To read more about the 3i success story, read our blog.

About Coveo
Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo transforms the world of work for millions of people across more than 1000 enterprise activations in 35 countries. Coveo's highly advanced enterprise search & relevance technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with most legacy and cloud systems, consolidates organizations' full ecosystems of record in real-time, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics.

Coveo is a strategic partner of several large application providers such as Salesforce.com, and is used by leading organizations worldwide to enable the on-demand skills and knowledge required by constantly evolving digital workplaces. For more information, please visit www.coveo.com, and follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.