Ingram Micro Announces Worldwide Availability of Microsoft Advisor to CSP Service Plan - Seite 2

"Channel partners who have direct control of their client relationships, have higher retention and greater opportunity for attached services," said Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. "By migrating from Microsoft Advisor to CSP, channel partners can take full control of the advantages of Microsoft Cloud Solutions."

"Ingram Micro's Microsoft Advisor to CSP service plan available through the Cloud Marketplace has brought substantial value to our cloud business," said Chris Bradley, VP Managed/Cloud Solutions, ProTech Systems Group, Inc. "The automated platform delivers a seamless, zero impact license migration for my customers, while providing us a range of noticeable benefits including greater renewal margins and ownership of the complete cloud subscription lifecycle."

Since customer service excellence is key to a successful cloud business, Ingram Micro also provides Office 365 support through the Ingram Micro Service Desk. The Ingram Micro Service Desk is a fee-based, quality-driven service offering on the Cloud Marketplace which channel partners can resell to their customers and bundle with other cloud solutions. It provides a 24/7/365 multilingual team that delivers level 1 technical support for front office, desktop and many IT-related issues via phone, chat and email. To learn more about the benefits of the Ingram Micro Service Desk, visit IngramMicroCloud.com/service-desk.

"Purchasing and provisioning on demand is critical to the success of our business," said Raymond Reekers, Owner, Init3 BV. "Through Ingram Micro's value-driven support services and flexible automated processes, cloud business transformation is simplified for both us and our customers."

To find out more about Ingram Micro Cloud visit: www.ingrammicrocloud.com.

About Ingram Micro Cloud
Ingram Micro is a master cloud service provider (mCSP), offering channel partners and professionals access to a global marketplace, expertise, solutions and enablement programs that empower organizations to configure, provision and manage cloud technologies with confidence and ease. For more information on Ingram Micro Cloud, please visit www.ingrammicrocloud.com.

About Ingram Micro Inc.
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. More at www.ingrammicro.com

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