Oracle Communications Launches Oracle Communications Analytics Product Portfolio

REDWOOD SHORES, CA--(Marketwired - Oct 5, 2015) - Oracle (NYSE: ORCL) -- Oracle Communications has launched an expanded set of analytics capabilities in a newly formed product portfolio: introducing Oracle Communications Analytics. Combining new and existing analytics capabilities from Oracle Communications, the portfolio provides communications service providers (CSPs) with end-to-end, communications-specific analytics functionality for data integration, big data, data warehousing, business intelligence, and advanced analytics -- ultimately enabling them to better leverage and monetize their data by correlating network, service, and subscriber information.

The portfolio includes four new products: Oracle Communications Customer Experience Analytics application, Oracle Communications Network Assurance Analytics application, Oracle Communications Analytics Big Data Platform, and Oracle Communications Analytics Diameter Adapter. Also included are new releases of existing products such as Oracle Communications Data Model.

Oracle Communications Customer Experience Analytics Application
To help facilitate near-real-time access to customer data, Oracle Communications Customer Experience Analytics provides CSPs' customer-facing employees with immediate access to meaningful and relevant information in a single dashboard. With this comprehensive perspective offering views that can drill down to an individual customer, CSPs can:

• Provide customer service representatives with timely, 360-degree views of customers
• Improve customer retention processes
• Support revenue and margin growth targets
• Enable customer segmentation at granular levels

Oracle Communications Network Assurance Analytics Application
With the increase in Diameter signaling traffic, CSPs need to facilitate the required network and service improvements. Oracle Communications Network Assurance Analytics can provide insights into critical Diameter network performance, enabling CSPs to:

• Quickly identify network service degradation and outages
• Predict and prevent network service issues and outages
• Act on insights to network security
• Offer additional data points to help drive the success of advanced marketing initiatives
• Ensure that multivendor analytics deployments work together properly
• Improve capacity planning processes

Oracle Communications Analytics Big Data Platform