Vlocity Raises $50 Million in Funding - Seite 2

"By combining deep industry knowledge and operations expertise with the agility and enabling power of the cloud, Vlocity is empowering companies like New York Life to better serve their customers," said John Kim, president and chief investment officer for New York Life, the largest mutual life insurance company in the United States and one of the largest life insurers in the world. "Vlocity will deliver to our teams, our agents, our partners and our customers meaningful cross-channel collaboration opportunities. Our investment is a reflection of our confidence in Vlocity and the strategic impact their products promise to have on our customer relationships."

"I am delighted by the incredible success our customers are realizing when adopting our industry cloud and mobile applications," said Vlocity CEO and Founder David Schmaier. "Our customers are realizing operating and financial benefits that exceed their highest expectations. This latest investment will help us accelerate the delivery of our industry cloud software by fueling the expansion of our service and support infrastructure for our customers around the world."

Vlocity industry cloud apps, built on the Salesforce platform, allow organizations to deliver a unified customer experience across channels and devices. Vlocity offers the following industry applications on the Salesforce AppExchange:

Vlocity Communications & Media
Vlocity Communications & Media Cloud apps take advantage of the omni-channel capabilities of the Salesforce Customer Success Platform and include comprehensive sales, marketing, service, enterprise product catalog, CPQ (Configure-Price-Quote), contract management, order management and analytics functionality. Design and built for B2C and B2B communications service providers and media companies, Vlocity Communications & Media apps include a comprehensive library of pre-built sales, service and billing inquiry management processes, conform to TM Forum industry standards, and integrate with third-party systems through pre-built APIs and web services. Go Digital™ is a customer experience and commerce platform built with MATRIXX Software that allows communications companies to deliver a differentiated customer experience and grow revenue from video and music streaming, roaming passes, lifestyle applications and more via an elegant, one-click customer experience. For more information on Vlocity Communications & Media, visit https://vlocity.com/industries/communications.