Ingenico Group adopts a customer-centric organization to support its global omnichannel acceptance leadership

Press Release

Paris,  February 23, 2017

Ingenico Group (Euronext: FR0000125346-ING) today announced the creation of two global customer-centric Business Units that address the distinct needs of physical and online retailers as well as banks & acquirers. It also announces a new appointment in its North America leadership. With these organizational changes¹, Ingenico Group is well equipped to expand its omnichannel capabilities globally.

Business Management: structure and Executive Committee members

The global Retail Business Unit will help large retailers and e-merchants follow consumers across sales channels, expand their cross-border sales and increase their conversion rate. It is uniquely positioned to provide a unified customer experience across channels with a combination of payment terminals, in-store and online payments services and omnichannel payment solutions. The Retail Business Unit holds global end-to-end responsibility for designing, building, selling and operating its in-store, online and omnichannel payment solutions. It will expand its global sales through its regional commercial teams.

• Pierre-Antoine Vacheron is named EVP, Retail Business Unit. A seasoned executive, he previously was leading the ePayments business and has been instrumental in creating rapid growth in this area. Jacques Behr is named EVP, Deputy for the Retail Business Unit. In particular, Jacques will focus on developing a global go-to-market strategy across the SBU's product lines. Jacques has a strong track record of expanding Ingenico's terminals and in-store gateways' commercial footprint. Chloé Mayenobe is named SVP, In-store EMEA, in charge of all commercial operations for physical retailers in the region.

The global Banks & Acquirers Business Unit will address banks & acquirers' needs to reduce the total cost of ownership and the complexity of managing payments, as well as the need to differentiate their offer to their merchants. It will do so by leveraging the capabilities of Ingenico and Landi - the Group's Chinese subsidiary - to offer a streamlined range of terminals, and by delivering terminal solutions that add value for merchants. The Banks & Acquirers Business Unit will cover a complete scope of activities, from offer design to after-sales services.