Meet the ‘Air Traffic Controller’ for U.S. Bank Wealth Management

NORTHAMPTON, MA / ACCESSWIRE / March 27, 2024 / U.S. Bank

This Women's History Month, U.S. Bank is celebrating trailblazing women like Kim Ferguson, chief administrative officer and strategic initiatives leader for wealth management

Foto: Accesswire

Ferguson's favorite part of her current role is that every day she gets to solve a new problem and deliver on a new opportunity.

Originally published on U.S. Bank company blog

Kim Ferguson's title of chief administrative officer and strategic initiatives leader for wealth management at U.S. Bank is lengthy, but the role has a laser focus. 

"It's like being an air traffic controller for the business," she said. "Air traffic controllers have a very crucial role in managing the movement of flights - takeoff, en route, landing. Much like the role we play in wealth, coordinating all the moving parts of a client's financial journey. As the CAO, I have a lot of information coming at me from across the organization, and I triage and simultaneously synthesize the information so that I respond in alignment with the strategic direction."

It is a skillset that Ferguson has employed since she first started at U.S. Bank 20 years ago, when she was hired alongside a team of traders to conceptualize, design, build and launch the retail fixed-income trading desk at U.S. Bancorp Investments, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank. In addition to this, she oversaw the expansion of the team from generalist to specialist trading, which helped to increase revenue and assets under management. She's also held other positions playing an integral role in numerous initiatives including integrating Union Bank into the business. 

Ferguson's favorite part of her current role is that every day she gets to solve a new problem and deliver on a new opportunity. "No two days in my job are ever the same. Some people may find that challenging, but I love it," she said.  

When Ferguson is leading large and complex initiatives, it is rare that anyone on the teams reports to her, but she noted that "a critical aspect of my role is motivating a team, getting them aligned, and moving towards goal attainment."

"The best part of my work is creating a culture of collaboration and curiosity where people feel empowered to think and create in new and innovative ways," she said.

Ferguson's incredibly deep knowledge of the wealth industry and her immersion in the bank's strategic vision make her a perfect fit for the chief administrative officer role, said Scott Ford, U.S. Bank Wealth Management president. 

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