Fiserv Corporate Social Responsibility Report Highlights Progress on Commitment to Sustainable Business

Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology, today published the 2023 Fiserv Corporate Social Responsibility (CSR) Report, providing insight into the evolution of its CSR program and an update on progress against its four strategic pillars — Empower People, Advance Communities and Society, Champion Responsible Business Practices and Invest in Sustainable Systems. During the year, Fiserv advanced its efforts in each of these areas, which play an important role in the company’s continued business success and inform how it operates every day.

“At Fiserv we are delivering sustainable programs that create a welcoming environment for our associates and drive positive impacts for our clients, partners and communities,” said Neil Wilcox, Head of Corporate Social Responsibility at Fiserv. “We continue to move our CSR programming forward, creating value and impact with a commitment to sustainable business, community engagement and philanthropy.”

Highlights from the 2023 Fiserv Corporate Social Responsibility Report include:

Empower People

Fiserv is committed to diverse representation at all levels of the organization. In 2023, 40% of its global workforce was female. In the U.S. 44% of the workforce was female and 39% was diverse in race or ethnicity, with diversity in leadership increasing from 44% to 46%.

Employee Resource Groups (ERGs) within Fiserv continue to generate engagement and career growth, with membership across the company’s eight ERGs growing to more than 8,000 globally in 2023. Fiserv associates champion the company as a great place to work, with 21% of external U.S. hires in 2023 originating from associate referrals.

Advance Communities and Society

Fiserv provides clients and their customers with innovative product offerings that increase financial inclusion, improve the ease of doing business and support the payments ecosystem. In 2023, Fiserv worked to make Clover devices more accessible by establishing protocols for building accessible web pages and creating a web chat feature that works with assistive technology. The company is also piloting the production of “notched” cards that can help blind or partially sighted customers identify a debit or credit card by touch and orient it correctly for payment.