BTP Business is Booming for Brazilian Firms, SAP Providers - Seite 2

The report also examines the increasing use of SAP tools and solutions to monitor and improve the ESG indices of Brazilian companies.

For more insights into the SAP ecosystem challenges facing enterprises in Brazil, such as change management and the long wait for upgrades, along with ISG’s advice for addressing them, see the ISG Provider Lens Focal Points briefing here.

The 2024 ISG Provider Lens SAP Ecosystem report for Brazil evaluates the capabilities of 47 providers across five quadrants: SAP S/4HANA System Transformation for Large Accounts, SAP S/4HANA System Transformation for Midmarket, SAP Application Managed Services, Managed Cloud Services for SAP ERP and SAP SuccessFactors HXM Partner Services.

The report names T-Systems as a Leader in all five quadrants, while Accenture, Atos and Capgemini are named as Leaders in four quadrants each. NTT DATA and Wipro are named as Leaders in three quadrants each, while Infosys and Tech Mahindra are named as Leaders in two quadrants each. BCI Consulting, Deloitte, EPI-USE, Essence, Exed, Intelligenza, Kyndryl, Megawork, Meta, MIGNOW, Softtek, Stefanini and TIVIT are named as Leaders in one quadrant each.

In addition, EPI-USE, HRST, Numen, Stefanini and TIVIT are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

In the area of customer experience, Infosys is named the global ISG CX Star Performer for 2024 among SAP Ecosystem providers. Infosys earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

Customized versions of the report are available from Abaco, Capgemini, Megawork and T-Systems.

The 2024 ISG Provider Lens SAP Ecosystem report for Brazil is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.