JLT Mobile Computers AB Deliver Customer Peace of Mind with New Service Offering

Listed company JLT Mobile Computers AB, developer of rugged computer solutions
for the most extreme environments, now launches a new service offering that will
further increase the peace of mind for its customers.  The offer consists of two
parts: one part is a service agreement, JLT Service Level Agreement, that
guarantees prioritized service and repair in three days, plus delivery time, at
a fixed price.  The second part, JLT Professional Services, includes additional
services that increase customer flexibility and decrease total cost. The offer
is available as of today.

"We see an increasing demand among our customers for the JLT computers with a
guaranteed service level at a fixed cost.  Customers want to maximize a
computer´s uptime and want to be able to budget for the maintenance of the
computer over its lifetime.  This is the background to our new JLT Service Level
Agreement, with which we will remedy all types of faults with a ´no-questions-
asked´ philosophy, " says Per Holmberg, CEO at JLT Mobile Computers.

JLT Service Level Agreement
The JLT Service Level Agreement is an addition to the recently launched 3-year
limited warranty that covers all of the JLT products.  The customer pays a fixed
fee for maintenance and repair for three or five years, depending upon the
agreement.  For products with agreements, JLT guarantees that a failed product
will be repaired within three days, and that JLT will cover service costs and
parts.  Customers can choose between having the cost for shipping included in
the agreement - both for pick-up and delivery of the computer - and bearing the
cost of delivery to the JLT service centers themselves.  The service agreement
is purchased as easily as an accessory to the computer, for up to three months
after delivery of the computer.  The agreements are available immediately, and
cover all computers.

"Another customer request we have encountered is for optimizing their computer
solution to their specific needs.  For example, they may request customer-unique
pre-installed operating systems and software for simplifying start-up, a non-
standard configuration of the computer in order to optimize it for the intended
installation, or for service and/or technical support at the customer´s site, "
says Per Holmberg. It is for this reason that we are also launching JLT
Professional Services.

JLT Professional Services
With JLT Professional Services, JLT offers a menu of various services, such as:
* Development of a customer specific operating system.  This could be based on
Windows Embedded Standard.  An operating system tailored to customer
specific requirements will provide higher performance and better operational
reliability.
* Pre-installation of an "image, " i.e., operating system and software.
 Installation of the operating system and the specific software on the
computer before delivery simplifies start-up at the end user´s site.
* Technical support and service at the customer´s site, in order to minimize
stoppages and re-shipments.
* Customer specific configuration of the product in order to optimize the
computer for the specific installation for which it is intended.

More information about JLT´s service offer is available JLT´s website,
www.jltmobile.com.

For further information, please contact:
Per Holmberg, VD, 0470-53 03 00, [e-mail]

Om JLT Mobile Computers
JLT Mobile Computers is a leading developer of rugged mobile computing solutions
for the most extreme environments. These PC-type computers are developed and
manufactured in Sweden for professional use and are characterized by very high
reliability in the face of moisture, dust, vibration, electromagnetic fields or
extreme temperature - reliability that is required for use in areas such as
transportation, warehousing / logistics, forestry, mining, automation, military
and rescue vehicles. JLT operates globally with sales partners, primarily in
Europe and the United States, and has delivered over 70,000 PCs. JLT´s turnover
in 2011 was SEK 125 million. They have approximately 20 employees in Sweden. The
headquarters houses the development, service and administration departments and
is located in Växjö. The company was founded in 1994 and since 2002 has been
listed on the NASDAQ OMX, First North, under the symbol JLT by Pareto Öhman as
Certified Advisor.
For additional information, please visit www.jltmobile.com

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Source: JLT Mobile Computers AB via Thomson Reuters ONE
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