ACI Specialty Benefits Accelerates Business Growth With VMware vSphere With Operations Management

PALO ALTO, CA--(Marketwired - April 22, 2015) - VMware, Inc. (NYSE: VMW) today announced that ACI Specialty Benefits (ACI), one of the nation's top providers of employee assistance programs (EAP)¹, relies on VMware vSphere® with Operations Management™ to onboard new clients to its systems more efficiently as well as to accurately calculate the capacity of its virtual environment. VMware vSphere with Operations Management delivers virtualization with consistent management, purpose-built to get the best performance, availability and efficiency out of customer infrastructure and applications from day one.

"One of the reasons behind our growth and success as a leading national provider of employee assistance programs is technology," said Erin Krehbiel, president, ACI Specialty Benefits. "VMware provides us with agility to compete effectively with larger competitors and the ability to accommodate up to 5,000 new customers in an hour while continuing to deliver an exceptional customer experience. With VMware vSphere with Operations Management, we get better insights about where we are today and where we want to be in the future."

Intelligent Operations Management Enables the Company to be Proactive
Founded in 1983, ACI is a provider of EAPs, workplace wellness, student assistance, concierge, and work/life services to corporations worldwide. The San Diego, Calif.-based company's services span mental and behavioral health support, financial and legal consultations, child and elder care referrals, and assistance with travel, entertainment, and gifts, among other personal services. According to ACI, it provides services in 28 countries--covering more than seven million lives worldwide--and it expects to expand its services to 35 countries by the end of 2015.

New partnerships, expansion into more countries and the introduction of new services such as its student assistance program are fueling the company's hyper growth. To support the continued demand for its services while gaining visibility into IT resource utilization and capacity management, ACI deployed VMware vSphere with Operations Management, which helps customers optimize the performance, capacity and configuration health of their VMware vSphere environments.