Avaya Positioned as a Leader in the Gartner Magic Quadrant for Unified Communications - Seite 2

Avaya has also struck a number of "big friends" agreements with companies including Google, HP, VMware, BT and others aimed at enabling customers to consume its unified communications and collaboration technologies in a private, hybrid or public cloud-based services model. The recent acquisition of Esna further supports Avaya's ability to communications-enable business applications, by allowing end users to access unified communications from within their cloud-based business applications, including Salesforce, Google for Business, Microsoft Office 365 and others. 

For 2015, Avaya is also positioned in the Leaders Quadrant in the Gartner Magic Quadrant for Unified Communications for Midsize Businesses, North America, and in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.

Gartner Methodology
For the Magic Quadrant, Gartner evaluates vendors based on Ability to Execute the product or service, overall viability, sales execution/pricing, market responsiveness/record, marketing execution, customer experience, and operations, and on Completeness of Vision of marketing understanding, marketing strategy, sales strategy, offering (product) strategy, business model, vertical/industry strategy, innovation, and geographic strategy. Leaders have a full UC offering and a strong market presence, and demonstrate success in the field. They have a strong presence in related markets to expand their footprint in UC. These vendors and their channel partners have experience delivering UC to a broad range of enterprise types and into most geographic regions.

Quotes
"The ultimate goal of any unified communications and collaboration technology implementation is improved business outcomes. That's why Avaya has chosen to focus on Engagement, which takes collaboration beyond an activity to drive success for the business, team and end user. We believe that our open mobile engagement platform is designed from the ground up for mobility, flexibility and reliability to support the way people and businesses work today. Avaya engineers 21^st Century business communications with engagement benefits that are in any of our deployment options from on-site installations through private, hybrid or public cloud."