Building Trust and Value Through Dialogue and Collaboration

NORTHAMPTON, MA / ACCESSWIRE / October 11, 2023 / Enbridge

Community engagement at Enbridge

Originally published in Enbridge's 2022 Sustainability Report

Building trust and value through dialogue and collaboration
Enbridge is committed to clear, honest, respectful and timely engagement with Indigenous nations and regional stakeholders- including landowners, governments and communities-near our projects and operations.

We use a four-step community engagement process to help us identify, understand and engage with community members about opportunities or concerns.

By adhering consistently to this process as well as maintaining a company-wide public awareness program that meets or exceeds regulatory requirements, we aim to build trust and maintain positive, productive relationships with landowners and communities wherever we work.

In addition to engaging with communities on new projects and activities, we meet with landowner groups to keep communication channels active and open, and to support mutual awareness of any emerging concerns.

Learn more
Management approach:
Community engagement Public Awareness Program

2022 highlights
Hundreds visit Great Lakes learning and engagement hub
In late 2021, Enbridge opened the doors to a new Informational Center in St. Ignace, Michigan, where residents and visitors can learn about the past, present and future of Line 5 and its passage under the Great Lakes. Line 5 has delivered a reliable supply of energy for decades, and Enbridge plans to build a new tunnel under the Straits of Mackinac with state-of-the-art safety and water protection features to relocate the pipeline.

The opening of the Informational Center was intended to provide local residents and other stakeholders with a place to seek information about the project and to speak directly with on-site Enbridge representatives. Visitorship in 2022 attests to strong local interest in the project and to the power of in-person engagement. More than 400 visitors have taken advantage of our regular office hours, during which members of the public can drop in, ask questions and take in interactive displays. An additional 200 people have attended special events at the Center.

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