Sage Service Operations Provides Contractors With Competitive Edge to Retain Clients and Win New Business - Seite 2

"Over 100 technicians use Sage Service Operations, and we're expanding its use to our Controls division," adds Fleck. "It's a win across the organization. Our technicians love it, our dispatchers love it, and management can clearly see the business value."

Sage Service Operations for Customers further enhances the overall customer service experience by enabling clients to "self-serve" and electronically request new work orders and access account information such as invoices, work order status, service request history, and equipment asset lists.

Blog post: Impress your service customers

For more information, or to see a Sage Service Operations demo, please call 866-996-7243.

Additional resources:

• Sage Service Operations data sheet (PDF)
• Improve service operations and wow your customers (PDF)
  
  

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About The Sage Group plc
We provide small and medium-sized organizations and mid-market companies with a range of easy-to-use, secure and efficient business management software and services -- from accounting, HR and payroll, to payments, enterprise resource planning and customer relationship management. Our customers receive continuous advice and support through our global network of local experts to help them solve their business problems, giving them the confidence to achieve their business ambitions. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and entered the FTSE 100 in 1999. Sage has millions of customers and circa 13,000 employees in 23 countries covering the UK & Ireland, mainland Europe, North America, South Africa, Australia, Asia and Brazil. For further information please visit www.sage.com.

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Press contact:
Natalia Fuscoe
Sage North America
T: 949-864-7093
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