Avaya Solutions Help Leading Medical Supplier Expand Customer Service and Sales - Seite 2

To learn more about Byram Healthcare and the value of its Avaya solutions, click here to read the case study.

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"The combination of Avaya networking, VoIP telecommunications, contact center technologies, and IVR functionality helps us to deliver effective customer service and revenue generation for our business. We set out to find an effective and cost-efficient contact center solution to help us provide a high-quality customer experience, ensure the revenue flow, optimize productivity, and improve our capital and operating costs.We found what we needed with the Avaya Aura Contact Center and our Avaya IVR. This system is the Cadillac in its field, but without the comparable high-end pricing."

Nick Piecora, CIO for Byram Healthcare

About Byram Healthcare
Byram Healthcare, a Mediq Direct Company, is headquartered in WhitePlains, New York and has locations across the United States. They have been a leader in disposable medical equipment delivery since being founded in 1968. Byram provides quality supplies, support and services, specializing in diabetes supplies, ostomy supplies, wound care supplies, urology supplies, incontinence supplies, enteral nutrition, and breast pumps.

About Avaya
Avaya enables the mission critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking -- offered on premises, in the cloud, or a hybrid. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.

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