Conduent Teams Up with Buoy Health and IBM Watson Health to Help its Clients Manage COVID-19 Related Workplace Challenges - Seite 2

Buoy Health: Digital Navigation Solutions

Buoy Health’s digital navigation product portfolio includes Buoy Assistant, an AI chatbot that helps individuals self-diagnose and triage their conditions to determine appropriate care, taking into account the employer-selected benefits and health insurance. It provides an employee with a personalized care plan based on self-reported symptoms and shares recommendations for next steps, such as self-treatment or a visit to an in-network provider. Buoy data shows that this collaboration can help employers reduce non-emergency visits to the ER, lower costs and improve overall employee engagement. In response to the COVID-19 pandemic, Buoy developed a COVID-19 screening tool to help consumers self-assess their risk for COVID-19 infection, and Back With Care^TM, a digital solution which helps employers ensure safe returns to the workplace in the context of COVID-19.

“Through this collaboration, we’re able to offer Conduent’s clients digital solutions that are infinitely scalable, user-friendly, and accessible 24/7," said Andrew Le, MD, CEO and cofounder of Buoy. “Pandemic or no pandemic, our job is to help the consumer navigate their healthcare journey. To date, we’ve screened half a million Americans for COVID-19. And thanks to our cloud-based technology’s ability to help people find the right care right when they need it, we’ve been able to save the industry more than $12 million and healthcare workers nearly 1000 days’ worth of their time."

IBM Return-to-Workplace Advisor: Helping Organizations Reopen Worksites Leveraging Data and Analytics

IBM Return-to-Workplace Advisor is designed to assist organizations in assessing worksite and community risk data in near real time – helping to identify company locations where conditions have been met to return to the workplace and remain at work as conditions change. It also provides individuals with an employee support application designed to answer questions about COVID-19 through a Watson virtual assistant, self-report symptoms and receive notification of return-to-work status. IBM Return-to-Workplace Advisor is a key component of the IBM Watson Works solution, a set of products that embeds Watson artificial intelligence (AI) models and applications designed to help companies as they navigate many aspects of the return-to-workplace challenge.