Teleperformance Provides Worldwide Support for Covid-19 & Essential Services - Seite 2

In Italy, a country hit particularly hard by Covid-19, Teleperformance was quickly mobilized to support the Taranto Civil Protection Agency to provide greater Taranto area residents with food and medicine home delivery information and shopping vouchers. This was especially crucial due to closures, quarantine and other rapidly-changing conditions.

Gabriella Ficocelli, Councilor of Social Services, Municipality of Taranto, said: “Teleperformance was able to implement our greater Taranto information services initiative in three days. We greatly appreciate their fast response and dedication in providing vital support to our citizens at this critical moment of need.”

In Colombia, the City of Medellin, publicly recognized Teleperformance for voluntarily providing services to support a community Covid-19 charitable initiative to assist its most vulnerable citizens. Daniel Quintero, Medellin’s Mayor, openly thanked “Teleperformance for their collaboration in giving guidelines and phone support for those who wanted to donate to the Mayor’s office savings account under the name ‘Fondo Abrazando con Amor’ (Hugging with Love Fund) to collect all monetary donations.” Singers, comedians, and even cyclists participated in this event, which proved that the spirit of solidarity can be achieved for a good cause. The campaign raised more than 100,000 grocery pack donations and ~13 billion Colombian pesos in total donations (more than 3 million euros).

Teleperformance Chairman and Chief Executive Officer Daniel Julien, summarized; “The entire world is engaged in a historical fight against this terrible pandemic. We are so proud of our people who are engaged in a wide range of essential services everywhere and we are truly humbled by the trust governments and other public authorities have placed in us to help their citizens with greatly critical assistance. These are uncharted waters for all of us and we are working very hard to react with both precision and speed to provide any assistance needed globally. Our top priority remains the health and safety of our people and helping support everyone in the communities where we live and work all around the world.”