SolarWinds IT Pro Day Survey Finds IT Pros Gained Confidence, New Skills Amidst Pandemic

SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the findings from its IT Pro Day 2020 survey: You Were Built for This. The survey results explore IT professionals’ journeys throughout COVID-19, how their responsibilities shifted in response to this unprecedented event, and how they envision the role of IT evolving in the future. The survey supports IT Professionals Day, which is observed on the third Tuesday of every September (September 15, 2020), and aims to celebrate all IT pros and recognize the expanding range of technologies they manage and rapid pace of change they face.

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The IT Pro Day 2020 survey: You Were Built for This polled global IT professionals who participate in the SolarWinds THWACK user community to shine a light on how their roles, responsibilities, and day-to-day experiences were shaped amidst the ongoing global pandemic. (Photo: Business Wire)

This year’s findings revealed nearly two-thirds (64%) of surveyed IT pros were instilled with a new sense of confidence, despite contending with challenges such as reduced budgets, greater decision-making responsibilities, and longer hours caused by their organizations’ response to the pandemic. Likewise, just under half (46%) feel empowered to bring more ideas to the table while 58% say they now feel more prepared to succeed in similar unexpected situations.

“The success of organizations during this unique time is due in large part to IT pros’ preparedness and inherent ability to adapt and manage through substantial change,” said Rani Johnson, chief information officer, SolarWinds. “2020—and the unexpected COVID-19 pandemic—is proof positive IT pros are built for moments like these. What’s particularly encouraging is IT pros’ perception and expectation IT will be included in more business-level decision-making moving forward. The dedication of IT pros around the world to ensuring business resiliency and continuity over the past several months serves to elevate and empower the IT community to work alongside business leaders to meet bigger organizational goals.”