296 0 Kommentare Medallia Unveils New Developer and Mid-Market Customer Experience Platforms - Seite 2

The Medallia Developers Platform is designed to:

Achieve business outcomes: Enabling applications to be quickly designed, tested, launched, and monetized with great ease and efficiency using the latest industry standards
Connect the ecosystem: Offering customers and partners access to a community of highly skilled, diverse and creative developers
Deliver secure and scalable integrations across Medallia's suite of solutions: Integrate Medallia with line-of-business applications and build out-of-the-box connectors
Provide a hub of self-service resources for developers: Including how-to-guides, documentation, and a community forum for sharing best practices and getting answers to questions from trusted peers

“Agility, innovation and delivering exceptional experiences — these are what set the world’s best-loved brands apart,” said Khanna. “The Medallia Developer Platform provides the tools and resources to anyone who wants to extend and integrate with the Medallia platform. We’re opening the floodgates for customers and partners to innovate and build in-app experiences into their products.”

For more information on the latest updates from Medallia visit: www.medallia.com.

About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

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