Virginia American Water Files Rate Request with State Corporation Commission - Seite 2

Suits added that Virginia American Water’s rates are based on the cost of providing water and wastewater service. “To help mitigate rate increases for customers, we work very hard to control our costs and operate as efficiently as possible,” he said. “Even with these increases, the cost of high-quality, reliable, water service would continue to be about a penny per gallon and remain among the lowest household utility bills.”

Interim rates based on the company’s proposed increase of approximately $14.3 million, are planned to take effect on or about May 1, 2022. Rates for Virginia American Water’s average residential customer using 4,000 gallons of water per month will change in each service area as follows:

• Alexandria: $6.88 increase per month

• Hopewell: $7.92 increase per month

• Eastern: $3.52 increase per month

• Prince William: $4.71 increase per month for water service, and $5.98 increase per month for wastewater service.

Virginia American Water is incorporating consolidated tariff pricing in a gradual manner consistent with Senate Bill 1492, which was signed into law in 2017. Once rates are fully consolidated, all water customers in the company’s residential districts will have the same base rates and cost of water service. Consolidated rates will allow costs associated with infrastructure investment to be allocated statewide among Virginia American Water’s customer base helping to stabilize future rates.

Final rates are subject to the SCC’s final decision, which includes a thorough public review of Virginia American Water’s rate application. For more information about this rate request, visit the website at www.virginiaamwater.com under Customer Service & Billing, Your Water & Wastewater Rates.

Virginia American Water also wants to remind customers facing circumstances that are stretching their financial resources about its bill paying assistance programs. Customers who are having difficulty paying their water and/or wastewater bills are encouraged to contact the company for payment arrangements or budget billing by calling 1-800-452-6863. Customers who meet low-income requirements may also apply for assistance through the company’s H2O Help to Others program, administered by Dollar Energy Fund. More information can be found on www.virginiaamwater.com under Customer Service & Billing, Customer Assistance Programs.