E2open's 22.4 Technology Update Deepens Network Coverage Across All Supply Chain Ecosystems to Minimize Disruption Risks

E2open Parent Holdings, Inc. (NYSE: ETWO), the connected supply chain SaaS platform with the largest multi-enterprise network, announces the release of its fourth-quarter technology update, with enhancements across all network ecosystems to help clients improve supply chain resiliency in an increasingly uncertain economy. With e2open’s platform, clients can make aligned decisions that consider all aspects of the end-to-end supply chain and efficiently orchestrate coordinated workflows across all parties required to sustainably make, move, and sell goods and services.

New network and application capabilities in the 22.4 release provide deeper visibility, enhance decision quality, and automate process workflows across all tiers of operations – both internally and across outsourced ecosystem partners – for better outcomes, lower risk, and reduced cost of ownership.

"With this technology release, e2open continues to deepen network coverage across all applications to expand what is possible on the platform that clients rely on to operate their supply chain and channel operations," said Pawan Joshi, executive vice president of product management and strategy at e2open. "Our 22.4 release includes innovations such as advanced analytics to better align rebate and incentive programs with corporate goals, helping increase returns on channel investments. For planners and management, new transparency reports reduce human bias and accelerate adoption of artificial intelligence by explaining reasons for automated decisions in easy-to-understand language. In transportation and logistics, carrier discoverability and enhanced visibility into late deliveries enable shippers to mitigate transportation risks and avoid on-time-in-full (OTIF) penalties. Companies that trade across borders benefit from new supplier ESG analytics, support for the latest European Union Customs and US PGA filings, and more updates, to keep supply lanes open and goods flowing around the world.

“Our clients benefit from continually enhanced functionality needed to operate their supply chains from end to end, all available on one connected operating platform powered by a global network of 400,000 trading partners. This creates unprecedented advantage for e2open’s clients to deal with disruptions and maximize opportunities," said Joshi.

Some of the primary enhancements in e2open's 22.4 technology release include:

Channel

• Incorrectly identified partners and customers can cost businesses millions in wrong incentive payments, sales commissions, and ineffective targeting. New advanced street address validation techniques significantly improve the accuracy of partner and customer identification and provide clients with complete, trustworthy, high-quality data to run more successful marketing campaigns and more accurately pay sales commissions and rebates.
• Channel partners have the opportunity to earn substantial rebates but lack visibility on how efforts correlate with earnings. This often results in the wrong focus, policy infringements, and diminished loyalty to the brand owner. New rebate analytics allow channel partners to track key sales and rebate metrics to drive more business, deliver a higher return on brand owner incentive spend, and increase partner satisfaction and compliance.
• Channel partners visit multiple sources to build a complete view of sales leads, which is a time-consuming and inefficient process. Enhanced lead management capabilities allow partners to see all the information and engagements for each lead in one place, and all their social media network interactions in one graph. This new way of viewing leads' touchpoints helps partners save time, better understand each lead, and engage more effectively to increase win rates.

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