EXL launches generative AI platform to help clients transform their business with AI

New generative AI platform brings faster and meaningful business outcomes, is security and privacy compliant is cloud native and integrates seamlessly with business workflows

The platform combines EXL’s AI capabilities and deep industry knowledge to help clients improve productivity, unlock new insights, deliver growth and create hyper-personalized customer experiences

EXL to launch center of excellence to build an expert generative AI team of more than 1,500 specialists

EXL to host virtual event to demonstrate its generative AI solution set and discuss real-world use cases for enterprises, with a leading AI services analyst

NEW YORK, May 24, 2023 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics and digital operations and solutions company, announced the launch of its generative AI platform, a portfolio of solutions and services focused on helping clients unlock the power of AI to transform their businesses. The platform combines foundational generative AI models with EXL’s expertise in data engineering, AI solutions and proprietary data sets. Drawing on EXL’s deep expertise in AI-led digital transformation that improves operational workflows, provides new business insights and delivers more personalized customer experiences, the new solution set will help businesses scale enterprise-wide AI initiatives.

“Businesses across industries recognize the immense opportunities created by generative AI and eagerly seek insights into its potential benefits for their businesses,” said Rohit Kapoor, chief executive officer and vice chairman of EXL. “At EXL, we help our clients understand the essential steps for successfully using generative AI, enabling them to extract real value from these solutions. Our expertise in the core of our clients' operations, including cloud native infrastructure integration, dismantling data silos, predictive modeling and identifying areas for workflow enhancements, means we possess a unique advantage in creating custom AI solutions using proprietary and data sets that creates superior AI value.”

EXL has over 8,000 data scientists working across all aspects of AI, cloud development and data integration, and the company intends to train over 1,500 of these data professionals to become dedicated generative AI experts who will work with clients to drive deeper insights and advance business outcomes. EXL’s expert services team brings deep industry-specific expertise needed to help clients in insurance, healthcare, banking and financial services, media, legal services, utilities, and retail with the hands-on support they need to operationalize enterprise AI initiatives.