Pindrop
Phoneprinting Recommended in Latest Report "Don't Let the Contact Center Be Your 'Achilles Heel' of Fraud Prevention" by Gartner - Seite 2
Pindrop believes they deliver solutions to cover nearly all Buildings Blocks of Contact Center Fraud Prevention that Gartner highlights in the report to help solve the contact center fraud problem, including:
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Implement phoneprinting - Pindrop's Phoneprinting(TM) technology uses 147 unique call features to create a distinctive identifier for each caller.
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Use of biometric voice recognition - voice biometrics are imbedded in our fraud detection technology and passively voiceprints every call to identify known fraudsters.
View the full report to gain access to Gartner's findings and recommendations.
Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select
only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements
of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Pindrop
Pindrop is the pioneer in voice security and authentication. Pindrop provides enterprise solutions to reduce fraud losses and authentication
expense for some of the largest call centers in the world. Pindrop's patented Phoneprinting(TM) technology helps identify, locate and authenticate phone devices uniquely from the call audio,
thereby detecting fraudulent calls as well as verifying legitimate callers. Pindrop has been selected by the world's largest banks, insurers, brokerages and retailers, detecting over 80 percent of
fraud. Pindrop's solutions are allowing customers to reduce call time and improve their customer's experience even while reducing fraud losses. Pindrop was founded in 2011 and is venture backed by
Andreessen Horowitz, CapitalG, Citi Ventures, Felicis Ventures, GV and IVP.
CONTACT INFORMATION
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Contact:
Ken Shuman
Head of Global Communications
kshuman@pindrop.com
415-517-7211
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Pindrop via Globenewswire