Conduent Collaborates with Amazon Web Services to Help Government Agencies Scale Their COVID-19 Response

Conduent Solution now available for automated COVID-19 Case Management, Patient Outreach and Contact Tracing visualization, enabling public health agencies to quickly scale timely and secure reporting and gain insights to “flatten the curve”

Conduent waiving the software license fee for the Maven COVID-19 module through June 30, 2020 for qualified state- and territorial-level public health agencies

FLORHAM PARK, N.J., March 26, 2020 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced that its disease surveillance and outbreak management platform, Maven, is now available on Amazon Web Services (AWS). Conduent’s Maven solution was recently configured to help public health agencies securely engage patients, and track, manage and report on cases and potential exposures of coronavirus (COVID-19).

Given the critical need to stop the spread of COVID-19 in the U.S., where Maven is primarily used, Conduent is waiving the software license fee for the Maven COVID-19 module through June 30, 2020¹ for qualified state- and territorial-level public health agencies as a means to enable the agencies in the fight against COVID-19.

“With COVID-19 confirmed cases now over 400,000 worldwide in more than 140 countries, public health agencies globally have a new problem to solve in keeping track of the exponential number of confirmed cases and the number of people who have come into close contact with an infected person,” said Mark Brewer, President, Global Public Sector Solutions, Conduent. “Tracing is often a manual and time-consuming process. Maven on AWS will help digitize the tracing, reporting and surveying of those who have come into contact with an infected person, making it easier for public health agencies to quickly operationalize their response protocols to curtail the spread of infection and better serve communities at scale while reducing costs.”

The rapid deployment of Maven on the secure and resilient AWS Cloud provides new levels of agility and scalability, helping to speed up the implementation process for health organizations. Hosting Maven on AWS also speeds up the process for health agencies and organizations to perform contact tracing across an entire country, state, county, city or region securely and at scale. Conduent Maven on AWS utilizes technologies such as AWS Application Load Balancer (ALB) to distribute traffic to the Maven application running on top of Amazon Elastic Compute Cloud (EC2). The Maven COVID-19 module uses Amazon Relational Database Services (Amazon RDS) for MySQL as its datastore, to simplify set up and reduce database management costs.