Agilysys Announces Hospitality Technology Solutions That Enable Safe and Enjoyable Guest Experiences

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that it is delivering a broad range of solutions designed to help their customers rapidly adapt to the COVID-19 “New Normal” world. These solutions have already been implemented with customers and are delivering impressive returns on investment.

As guests engage with hospitality providers, they are demanding a safe and healthy experience. Operators, as a result, are faced with the need to keep revenue flowing while enforcing social-distancing, providing a touchless self-service experience, finding innovative ways to deliver products and services, and implementing new frequent deep cleaning protocols.

Agilysys has responded to these needs with enhanced solutions, some already in use at multiple customer sites, to help them implement mobile ordering, guest self-service, mobile check in/check out, digital keys, guest two-way communication and contactless payment, producing measurable results with respect to guest experience, increased efficiency and ease of use. Many of these enhancements have been developed in partnership with customers who have been at the forefront of driving an enhanced guest experience.

"Hospitality operators are facing a new world of guest expectations and guidelines from governments," said Rohith Kori, Senior Director, Corporate & Product Strategy at Agilysys. "Over the last three years, driven by our robust R&D engine, we have been singularly focused on building full-featured, integrated yet modular enterprise-grade solutions for the hospitality industry. Agilysys stands ready to service our customers as digital transformation efforts accelerate across our markets.”

Agilysys solutions help our customers to:

Keep Revenue Flowing

• Offer OmniChannel Food & Beverage Ordering solutions including online ordering, kiosk-based ordering and app-based ordering through rGuest Buy OnDemand, rGuest Buy Kiosk and InfoGenesis POS.
• Optimize constrained room inventory with auto-assignment in Agilysys^TM PMS solutions.
• Incentivize guests to visit using loyalty programs and targeted promotions with Agilysys Customer Engagement Suite.
• Enable a commission-free, direct channel booking engine that allows guests to book rooms, spa and golf appointments through rGuest Book.

Enforce Social-Distancing