Next-Generation Business Solutions Win ISG Startup Challenges - Seite 2

Verbo, a conversational commerce platform, was voted the ISG Startup Challenge winner at the virtual ISG Xperience Summit, June 2. Saul Sampson, co-founder and CEO, pitched his artificial intelligence technology for enabling retailers to take advantage of emerging conversation channels, and provide customers with autonomous chat and voice-enabled shopping and customer service experiences. Verbo is pre-trained with domain-specific eCommerce knowledge and has learned to converse with customers to help them find products, place new orders, request returns or exchanges and more.

“Every aspect of a user’s interaction with a company, product, or service impacts their perception and loyalty,” said John Boccuzzi, Jr., senior director, ISG Research and chair of this year’s ISG Xperience Summit. “We are grateful to Verbo and all the contestants in our ISG Startup Challenge for showing us their unique approaches to delivering meaningful and transformational experiences, at a time when enterprises across industries are looking to mitigate the turbulence of the pandemic with tools and strategies that will maximize value in the new future.”

For more information about the ISG Startup Challenge, visit the ISG Events website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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CONTACT: Will Thoretz
Information Services Group, Inc. 
203-912-5192
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Jim Baptiste
Matter Communications for ISG
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