In Partnership with Community Groups, PG&E Provides Backup Batteries, Food and Hotel Vouchers to Vulnerable Customers Affected by 2020 PSPS Events - Seite 2

The Portable Battery Program is administered by the following five Low-Income Home Energy Assistance Program (LIHEAP) providers: Butte Community Action Agency, Central Coast Energy Services, Community Resource Project, North Coast Energy Services, and Redwood Community Action Agency. Richard Heath & Associates, a third-party energy program implementer focused on underserved communities, is also working with PG&E on the program. These PG&E partner organizations have been actively reaching out directly via mail and phone to customers who meet the criteria to qualify for the Portable Battery Program. Customers do not need to apply for the program.

PG&E offers additional support for customers affected by a PSPS event who don’t qualify for the Disability Disaster Access and Resources and Portable Battery programs, including:

• Customers can apply for CARE online at pge.com/CARE. Applying is easy and only takes about five minutes. Qualifying customers will begin receiving the CARE program discount within their next billing cycle. Qualified households can save 20 percent or more each month on their energy bill.

• Customers who experience food loss due to a PSPS event can visit participating food banks to obtain a box of food that will feed a family of 4 for a week. Food replacement is provided for three days following power being restored.

• Customers on the Medical Baseline program will not be asked to re-certify through a doctor or other eligible medical professionals for up to one year. Residential customers who have special energy needs due to certain qualifying medical conditions can receive a lower rate on monthly energy bills.

• Customers who already participate in the Meals on Wheels program and live in a county impacted by a PSPS may be given an additional meal per day for each day of the PSPS event.

For additional support and resources log onto pge.com/psps.

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 23,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit pge.com and pge.com/news.