TELUS internationally recognized for Best Wireless Network Quality and as Fastest Mobile Operator in Canada

Seattle-based Ookla names TELUS the fastest mobile operator in Canada for the third quarter in a row

TELUS recognized for Top Wireless Network Quality in Western Canada and Ontario¹ by New York-based J.D. Power

TORONTO, April 22, 2021 (GLOBE NEWSWIRE) -- As Canadians continue to rely more than ever on strong, reliable wireless networks for work, remote learning, entertainment, and staying connected, TELUS announced today that its superior network speed, strength, and reliability has been recognized by two industry-leading experts, including being named the fastest mobile operator in Canada² in the Q1 2021 Speedtest Intelligence report by Seattle-based Ookla. TELUS also earned the title of Top Wireless Network Quality in Western Canada and tied for first in Ontario in New York-based J.D. Power’s 2021 Canada Wireless Network Quality Study.

“Our team understands that having the fastest network on a global basis matters as it drives the innovation that enables the diversity and competitiveness of our country’s private sector, supporting Canada’s economic growth and job creation,” said Darren Entwistle, President and CEO, TELUS. “It matters because it helps us answer society’s most pressing social challenges in health, education, agriculture and the environment, while improving economic equality in our digital world. As we continue to navigate the global pandemic, Canadians can be confident that our world-leading network, with its global-best speed and expansive coverage, will continue to keep them connected to what matters most.”

Below are key highlights from the reports:

• Ookla found that TELUS’ network speed outperformed all other mobile operators with a Speed Score of 87.54 Mbps*
• TELUS ranked Fastest Mobile Network in Ontario and Manitoba three quarters in a row by Ookla³
• Seventh consecutive year that J.D. Power has awarded TELUS the top spot in Ontario⁴
• J.D. Power ranked TELUS #1 in Western Canada for best wireless network quality, outperforming all other network providers with fewest calling, messaging, or data problems

TELUS’ wireless and wireline networks continue to serve Canadians with the highest quality and connectivity excellence during the ongoing COVID-19 pandemic. In 2020, TELUS accommodated a surge in demand on our networks, including a 40% increase in multimedia messaging; a 40% surge in Internet usage; a 50% increase in average monthly call volumes; and a 26% increase in TV viewing. With more Canadians continuing working and learning from home, we are constantly investing in new technologies to enhance TELUS’ network resiliency and world class performance standards to ensure that our customers have a seamless, robust experience.