DGAP-News

Tchibo: q.beyond successfully introduces SAP S/4HANA - Seite 2

Implementation right on schedule

The project went live during a bank holiday weekend in mid-May and ran absolutely on schedule. That is all the more remarkable given the difficult circumstances in which it had to be implemented. The whole project team had to work from home from mid-March 2020 onwards and the coronavirus pandemic meant it was not possible to use the project space. q.beyond and Tchibo managed to establish collaboration solutions and press ahead with the project, and that in the shortest of timeframes. "Thanks to the great commitment shown by q.beyond's team, we were able to overcome all technological challenges even during the pandemic and to implement the S/4HANA conversion on schedule on the target date", enthuses Christoph Kastaun, Director of IT at Tchibo. "The additional functions and enhanced performance since the conversion already show how worthwhile it was for us to convert to S/4HANA at an early date. With this conversion, Tchibo has taken a major step towards achieving SAP's reference architecture. Given its wealth of expertise in the retail sector, q.beyond was a great source of support to Tchibo".

Following a two-week stabilisation period, S/4HANA processes have been in regular operation at q.beyond since early June. According to Tchibo, the performance has improved significantly compared with the old retail system and operations have been almost entirely trouble-free.

q.beyond: one of the leading IT and SAP partners for retailers

"Introducing S/4HANA at Tchibo gave us yet another chance to prove our claim of being one of the leading IT and SAP service providers to the retail sector", comments Thorsten Raquet, a member of q.beyond's management. "In teamwork with Tchibo, we successfully completed this complex migration within the set timeframe, brought numerous company-specific processes into a new standard environment and thus created genuine added value for our customer as it tackles the challenges ahead in its market." This was one of Europe's largest conversions to SAP S/4HANA in the retail sector.