Food Logistics Service Provider, Farm Trans, Streamlines and Accelerates European Supply Chain with Mendix-Built Solution - Seite 2

Logistics Management System built with low-code
The new LMS application is a key digitalization initiative aimed at providing innovative service to customers and partners. The business team at Farm Trans collaborated with Mendix partner CAPE Groep to think about how to optimize and future-proof the logistical process. All data, from order management to transport data, is processed and visible in the Mendix application, providing transparency for all parties about for example order statuses, conditions and schedules. The application drastically improved the logistics process, allowing the company to maintain its position of front-runner in international logistics. The new solution was built in just six months.

More economical transport patterns
"By leveraging the analytic capabilities of our Mendix-built application, we now have the opportunity to serve partners in a more streamlined, customer-friendly way. The new application enables us to act on our data very fast," says Michiel van Gerwen, team lead, Connected Services, at Farm Trans. "For instance, during the Covid-19 pandemic, we were able to suggest more economical transport patterns to our customers. Margins in logistics are slim, so these suggestions are very valuable to our transport partners and customers." 

Using the Mendix platform also allowed Farm Trans to quickly comply with changing regulations within weeks. Van Gerwen: "Brexit caused a lot of confusion and insecurity in our market. The flexibility of Mendix enabled us to easily add customs administration to the application. We managed to speed up the new process a lot; it took the old system over an hour to receive fully signed customs administration papers, now it only takes two minutes, which is a giant leap in efficiency."

One single source of truth
The LMS application aggregates all ordering information from its customers. Before using the application, Farm Trans and partners organized the data with Excel, which didn't provide real time insights and left room for errors. As Farm Trans' partner, supplier, and customer base grew, it became increasingly hard to maintain an accurate overview. Van Gerwen says: "By digitalizing the logistics process, we created one single source of truth. Data can't be interpreted differently anymore, preventing incomplete or wrong deliveries. And in the rare case of an error, the application allows us to intervene immediately."