Leading Organizations Choose Qualtrics to Boost Employee Engagement, Retention and Loyalty in Challenging Times - Seite 2

The leaders of fast-expanding KFC chose Qualtrics as a global partner in the quarter, investing in Qualtrics Employee and CustomerXM. KFC has more than 27,000 restaurants in 150 countries, so the factors of speed, taste and accuracy are everything. At a time when frontline employees are in short supply, KFC can use Qualtrics Discover, Engage and Social Connect to rapidly collect and analyze millions of data points so that they can take actions that make a difference to their customers.

In its first year as a publicly-traded company, Kyndryl—the world’s largest IT services firm—harnessed the unique capabilities of Qualtrics EmployeeXM in Q4 as it built its culture of empathy and inclusivity for its 90,000 employees. By benchmarking key engagement indicators against industry peers, Kyndryl has been able to watch a cultural transformation spread across the organization, impacting the way employees work together and serve customers. With its continued commitment to becoming the employer of choice and focus on empowering managers and employees in 2023, the company can ensure that its culture, The Kyndryl Way, powers progress for its customers and the careers of its people.

Qualcomm is intensely focused on making the right investments in 2023, and they standardized on Qualtrics EmployeeXM, replacing various standalone engagement systems. With Qualtrics, Qualcomm will be able to look at employee feedback holistically across the organization to identify high-impact actions that will build confidence in the future of the company and improve employee engagement and retention.

State Employees’ Credit Union (SECU), an 85-year-old North Carolina financial institution with more than 7,500 employees, chose Qualtrics EmployeeXM to transform its employee culture under new leadership, including a new CEO and Chief Culture Officer. The credit union is quickly modernizing its mobile and digital offerings for members, and the leaders believe that it must modernize internally, as well. SECU will use Qualtrics’ EX solution to build strong employee experience and DEI programs that make it a destination employer in the state of North Carolina.

Australia's largest retail drinks network and portfolio of licensed hotels Endeavour Group added new functionalities to its EmployeeXM platform to help the company build manager effectiveness, improve the onboarding experience for new team members, and provide a positive, safe, and inclusive workplace for its 30,000 employees. Adding to the company's engagement program, Endeavour will capture regular feedback throughout the employee lifecycle to understand what moments are having the biggest impact on employee experience, and what meaningful actions can be taken to improve the experiences for employees and customers.