Dine Brands Franchisees Awarded Franchisee of the Year by International Franchise Association

The International Franchise Association (IFA) named two Dine Brands Franchisees as 2023 Franchisees of the Year. Susan Mendenhall, an IHOP Franchisee, and Marc Rogers, a Fuzzy’s Taco Shop Franchisee, were honored at the 64^th IFA Annual Convention in Phoenix, Ariz., for being an outstanding franchise establishment owner-operator.

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Fuzzy’s Taco Shop Franchisee and IFA Franchisee of the Year Marc Rogers (center), joined by son Zack Rogers (left), and Fuzzy’s Taco Shop President Paul Damico (right) (Photo: Business Wire)

“Franchisees of the Year exemplify what franchising is all about – providing opportunity, serving others, and fulfilling the American Dream,” said Matthew Haller, President and CEO of the International Franchise Association. “We are proud to recognize Dine Brands franchisees, Susan Mendenhall and Marc Rogers, with the highest honor IFA awards to individual franchisees, and I have no doubt their work is changing lives and making a lasting community impact.”

The Franchisee of the Year Award recognizes leading franchise owners from IFA member brands whose outstanding performance and contributions help protect, enhance, and promote the franchise business model. Nominated by their parent company, individuals are selected for their involvement in their communities, embodying the entrepreneurial spirit, fostering a strong and healthy culture with their workforce, and assisting their fellow franchisees when called upon.

About Susan Mendenhall, IHOP Franchisee

Susan Mendenhall has been a valuable member of IHOP’s franchise community for more than twenty years and embodies the brands mission to serve more joy every day in and outside of her restaurants. Mendenhall is the proud owner of two IHOP restaurants located in Tri-Cities, WA, and her proactive commitment to serving her guests and larger community is a true example of exemplary leadership, as she is involved in local business associations, schools and clubs throughout the Tri-Cities area. Not only does Mendenhall’s people-first approach set the tone for what guests can expect when they visit her IHOP restaurants, but she also serves on IHOP’s Franchisee Leadership and Menu committees, providing a voice and advice on the brand’s strategy and menu direction that represents the broader franchisee community.