Toast Expands Commitment to Enterprise Brands with Launch of Restaurant Management Suite

Toast (NYSE: TOST), the digital platform built for restaurants, today announced the launch of its new Restaurant Management Suite. Powered by insights from more than 100,000 restaurant locations including hundreds of multi-unit brands like Caribou Coffee, Papa Gino’s & D’Angelo, Bar Louie, Nothing Bundt Cakes, and more, Toast’s Restaurant Management Suite provides enterprise brands with the data and insights, control and support, and integrations they need to better manage their businesses.

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Courtesy of Toast

“To succeed in today’s competitive environment, enterprise operators need intuitive tools and readily available insights at the location and corporate levels to help them manage administrative complexity and make the right decisions as they grow,” said Steve Fredette, President and Co-Founder of Toast. “The size and diversity of our customer base give Toast unique insights into what operational excellence and top-notch performance look like across the industry. With innovations like Benchmarking and improved tools like Multi-Location Management and Menu Manager and Publishing Center, Restaurant Management Suite is designed to help restaurants of any size, especially multi-unit brands, perform at their best and grow.”

Advanced Restaurant Analytics Provides New Data and Insights Leveraging an AI-based Classification Tool to Enable Teams to Make Better Decisions Across Locations

According to a recent Toast survey, top challenges for operators include the administrative aspects of the restaurant business, including managing multiple service channels and locations, and interpreting guest data¹. With Advanced Restaurant Analytics, restaurant brands can provide their teams with detailed data and insights to know what’s happening across their locations — and why — to make better business decisions. Advanced Restaurant Analytics provides greater clarity into a restaurant brand’s sales and menu performance, including location-level reporting and competitive benchmarking tools.

Advanced Restaurant Analytics includes:

• Coming soon Benchmarking tool that will enable leaders to compare restaurant and menu category performance against aggregated data from Toast restaurants categorized and analyzed leveraging an AI-based classification tool. The Benchmarking features are expected to include the ability for restaurants to compare sales and order volume by restaurant type and menu performance based on food and beverage categories. With access to aggregated data from the network of Toast restaurants, operators can further analyze comparisons by location radius, day, week, month, and preceding time period. With the Benchmarking tool, a cafe could compare their sales and order volume of lattes over a particular time frame to the average sales for cafes using Toast in their region. These tools are designed to help operators more easily identify possible opportunities to drive revenue through things like new menu items, limited-time offers, or updated pricing. Benchmarking is available now to select users.
• Toast’s improved Multi-Location Reporting empowers restaurant leaders to see their entire business at a glance, segment locations, and compare them using an expanded list of key performance metrics.

Enhanced Publishing Center for Menus and Improved Multi-Location Management Allow Brands To Take Control of Their Operations and Designed to Reduce Workload for Corporate Teams