Chase Opens Innovative Branch in Bronx’s Grand Concourse Neighborhood

JPMorgan Chase leaders and community partners cut the ribbon on a new Community Center branch in the Grand Concourse neighborhood of the Bronx. This branch, the second of its kind in the city, is built to expand access to banking, tools and advice to help customers get on a path to financial health and resilience.

The Grand Concourse Community Center branch features a team of local financial health experts focused on community engagement, mentorship and advice. The location looks and feels different from a “typical” bank – it combines a modern design, spacious layout, and the latest banking technology, reflecting how customers engage with Chase today. This branch also features art inspired by local students from the Michael Ford Art Camp, a large multipurpose room which can be used to host free financial health workshops, or pop-up shops for small business clients, and complimentary Wi-Fi for community groups and individuals on site.

“Access to financial advice and banking services is essential for any community to thrive and our Community Center Branches are at the center of lifting up communities by creating opportunities for growth,” said JPMorgan Chairman and CEO Jamie Dimon. “When we invest in communities, we become a trusted partner in that journey. Helping more people achieve their financial dreams is great for the Bronx, New York City and for our company.”

Chase Community Centers Combine Banking and Financial Education

Chase opened its first Community Center branch in Harlem in 2019 as part of an overall effort to build stronger ties to the community and provide banking services and financial education to people who might not otherwise have access to them. Since then, Chase has opened 16 additional Community Centers across the country, 14 of which were a part of the firm’s Racial Equity Commitment to reach underserved communities. In addition to the Harlem and Bronx locations, Chase plans to open a Community Center in Brooklyn by the end of the year. These Community Centers are part of Chase’s 300 community-inspired branch network in underserved areas.

“Far too often, customers are intimidated when they visit a bank. They don’t know where to start or who to approach when they have a question. We want to change that,” said Diedra Porche, head of Chase Community and Business Development. “Our new Community Centers are open, welcoming and intentionally designed to build stronger ties to the community and provide banking services and financial education to people who might not otherwise have access to them.”