Pega deepens its AI capabilities in Pega Sales Automation to help businesses accelerate sales cycles and win more deals - Seite 2

For example, if a home mortgage prospect also recently clicked on a bank's marketing campaign for a cash-back credit card, Pega Sales Automation will immediately alert the sales agent and suggest a bundled offer to help close the deal. Sales reps and partner agents can even open service cases for existing customers without handing them off to another department. This ensures a contiguous customer journey that drives the right action for each customer regardless of channel -- leading to higher customer satisfaction, stronger brand loyalty, and increased revenues.

For those making the switch to Pega Sales Automation, easy-to-use wizards enable current Salesforce and Siebel customers to migrate their data to Pega and quickly get it up and running.

These new features are now available within the latest release of Pega Sales Automation. The software will be demonstrated at PegaWorld, Pega's annual conference from June 4-7, 2017 at the MGM Grand in Las Vegas.

Supporting Resources:

Video: Pega Sales Automation in action

Product background: Pega Sales Automation web page

Data sheet: Pega Customer Decision Hub and AI

Quotes & Commentary

"For years, sales organizations have struggled with ineffective tools that salespeople love to hate and don't live up to the promise of helping drive more sales faster," said Jeff Nicholson, vice president, product marketing, CRM, Pegasystems. "The infusion of more AI capabilities within our proven Pega Sales Automation software gives sales organizations deep insight and tangible actions to move leads from prospects to customers."

About Pegasystems

Pegasystems Inc. is a leader in software that streamlines business and enhances customer engagement in Global 3000 organizations. With more than 30 years of proven innovation, Pega seamlessly connects organizations with their customers across multiple channels in real time using market-leading CRM, advanced artificial intelligence, and powerful automation. Pega's adaptive, cloud-architected applications -- built on its unified Pega^® Platform -- empower people with comprehensive visual tools to easily extend and change applications to meet strategic business needs. For more information on Pegasystems (NASDAQ: PEGA) visit www.pega.com.

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Press Contact:
Sean Audet
Pegasystems Inc.
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Twitter: www.twitter.com/pega