IDG Capital, Matrix Partners, and Neo Global Capital Invest $20 Million USD into KuCoin to Bring Cryptocurrency to the Masses - Seite 2

Over time, Gan said, he expects KuCoin to evolve into one of the top exchanges in the world. "That, more than anything else, is why 'The People's Exchange' team will continue to evolve and form additional partnerships that will benefit users in every market."  

According to Young Guo, Partner at IDG Capital, their company's investment in KuCoin makes absolute perfect sense. "IDG Capital has been investing in crypto related companies since 2012 and sees the potential in the blockchain industry as a world changing technology and we want to continue to be at the forefront of this movement to ensure that legitimate projects led by teams with integrity get noticed."

• Bring KuCoin Platform 2.0 to life. KuCoin strives to collect feedback from their community, both the listed projects and the users in hopes of consistently improving user experience to not only meet but hopefully exceed their expectations. The Platform 2.0, which is expected to be live in Q1 2019, will be much more than a single exchange — it will be a dynamic, secure and malleable trading platform which will allow KuCoin to scale and add quite a diverse set of features such as stop orders, upgraded APIs and dust collector.
• Increased customer support staff to offer concierge-level service to all traders. Major exchanges have a reputation for slow and ineffective customer support. While KuCoin already offers one of the most attentive and responsive Telegram community assistance channels in the industry, the primary objective of this new partnership will be to expand the KuCoin customer relations team to a gold standard level.
• Global expansion by concentrating on targeted markets. Vietnam, Turkey, Italy, Russia and all Spanish-speaking countries will be the main focus for growth in Q4 of 2018. Communities in these new markets are already live and will grow dramatically through the year, thanks to expanding targeted marketing and advertising campaigns. It is estimated that a total of ten global communities will be up and running by Q2, 2019.
• Increased research to find the best of the best in blockchain projects. A large portion of the newly secured funds will expand the research team to keep pace with the ever-increasing demand for in-depth research about new cryptocurrency ventures. KuCoin understands its responsibility to provide users with legitimate blockchain opportunities that offer a real-world solution and solid growth potential. By working with its Global Titan Ambassadors, KuCoin will remain true to its core vision of bringing the 'hidden gems' of the blockchain industry to its users and investors.
• Education and training will expand to meet demand. This partnership will address the huge lack of experienced staff in the cryptocurrency industry. The exponential growth in popularity of cryptocurrencies has created a talent gap. To sustain its unprecedented growth, KuCoin is investing heavily in its own Blockchain Training Center. KuCoin will use this new investment to train and develop the capable workforce needed to achieve its ambitious growth goals.