Express, Inc. Provides Store Opening Details and Additional Business Updates

Fashion apparel retailer Express, Inc. (NYSE: EXPR) today provided details on store reopening plans as well as additional business updates in response to the COVID-19 pandemic.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200504005721/en/

Express storefront at Easton Town Center in Columbus, Ohio. (Photo: Business Wire)

Store Reopening Plans

In accordance with the latest federal and state guidelines, and with adherence to new health and safety protocols, the Company currently expects to reopen approximately 300 of its stores before Memorial Day. Beginning with a few stores that opened last week in Georgia and South Carolina, the Company will be taking a phased approach with the pace and staffing calibrated to mall traffic and consumer demand, and the overall plan will be accelerated or modified based on the learning and any updated associate and customer safety measures.

"This is a very fluid situation, and we will continue to operate in an agile and adaptive manner. The health and safety of our associates and customers is our priority as we reopen our stores," said Tim Baxter, Chief Executive Officer. "We know that it will take time before consumer confidence and shopping activity reach pre-pandemic levels, but I am confident that the actions we have taken, and the elements of The EXPRESSway Forward strategy that we had already begun to activate, put us in a strong position to achieve our long term objectives."

The Company will take the following actions to provide a safe and comfortable environment for its associates and customers:

• Train associates on the new health and safety protocols
• Practice proper social distancing, and provide contact-free customer service and payment options
• Clean and sanitize all stores thoroughly and frequently
• Offer curbside pickup at Easton in Columbus, OH and Chicago, IL test locations with a plan to expand to more stores based on consumer response
• Introduce enhanced BOPIS customer experience in all reopened stores

Open store locations and hours of operation are available at www.express.com. The Company’s website and mobile app remain available to customers.