101 0 Kommentare RingCentral Partners With Leading Healthcare Providers to Drive Better Patient Outcomes - Seite 2

“As the leader in patient monitoring solutions, we’re excited to partner with RingCentral. Together, our solutions enable the automatic capturing and documentation of phone-based activities between patients and their care teams, ensuring a successful Care Management program for many healthcare practices,” said Michael Earley, vice president of Business Development, ChronicCareIQ.

Data-driven patient engagement: Jointly with ELLKAY, a leader in healthcare data and end-to-end systems connectivity, patient support teams utilizing RingCentral Contact Center will leverage incoming call-generated screen pops to quickly access disparate patient data from the majority of external Electronic Medical Records (EMRs) within a single-view window. Providers will have the flexibility to customize the types of external data (i.e. billing, PCP, appointment history) presented to representatives to increase single call resolution and patient satisfaction levels.

“ELLKAY’s solution will enable efficient patient and provider engagement for RingCentral clients by integrating with their EMR and Practice Management system,” said Gurpreet Singh, vice president of Interoperability Solutions at ELLKAY. “Our interoperability platform enables seamless and scalable bi-directional back-end connectivity for our partners with disparate systems, while allowing them to focus on their core business and improve patient care.”

For more information on RingCentral’s healthcare provider capabilities, please visit: https://www.ringcentral.com/providers.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video, the company’s video meetings solution with team messaging that enables Smart Video Meetings; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.