EQS-News UMT simplifies mobile working at global player with MEXS
EQS-News: UMT United Mobility Technology AG / Key word(s): Miscellaneous
Munich, 27 September 2022
UMT simplifies mobile working at global player with MEXS
The range of functions and reliability of corporate IT have increased considerably since their origins in the 1970s. Today, all processes in the business operations and daily work of a company are mapped and controlled by so-called Enterprise Resource Planning (ERP) systems such as SAP. This automatically increases the complexity of operation and often users are only able to control processes in the company via the underlying IT systems after intensive training.
Against the background of increasing mobile working, users have learned to appreciate communication via messenger app and chat messages. It therefore makes sense to also offer this communication channel for human-machine interaction between users and ERP.
With its messaging platform, which is currently used by medium-sized companies and in the manufacturing industry, MEXS GmbH possesses a key technology for simplifying human-machine communication.
In cooperation with UMT AG, MEXS now presents "Chatflow", an operating concept based on the MEXS messaging platform that makes mobile working with ERP as easy, intuitive and fast as ordering a pizza via WhatsApp: The intelligent dialog systems known as chatflows allow users to make all entries in plain text. Depending on the respective use case, the appropriate dialog with the underlying ERP system runs automatically in the background in Messenger. The benefit lies in particular in the speed of the data provided, which the employee needs to perform his or her tasks.
And this is now also possible on the smartphone, where the screen quickly reaches its limits with complex input masks and nested menu structures. In addition, the option of voice input will make communication even easier in the future. The user is also protected from operating errors, as "Chatflow" only allows meaningful and complete entries. The sophisticated authorization concept within the MEXS Messenger protects the data and documents stored in the ERP from unauthorized access or accidental modification. Even the proven four-eyes principle can be easily mapped by "Chatflow". In addition, even the search in the stored documents is offered. In addition, the Messenger accesses SAP directly in the background and simplifies the SAP system enormously. Communication runs via the versatile adapters of the MEXS platform.