RealPage Accelerates the Pace of Innovation for Multifamily with Market-Leading AI-Enabled Front Office Suite

RealPage today announced significant achievements in Front Office innovation since acquiring leading multifamily CRM Knock in 2022, advancing the impact and value of its AI-enabled suite of solutions and helping its customers drive efficiency and improve net operating income (NOI).

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20231115067068/en/

RealPage Front Office Suite Momentum (Graphic: Business Wire)

"RealPage is exceeding customer expectations with Front Office innovation, helping them attract, convert and retain residents and maximize staff efficiency," said Dana Jones, RealPage CEO & President. “Since the Knock acquisition, we have been disciplined in our investments and our roadmap execution. We have hit all key milestones and are well on our way to realizing our vision of an integrated, AI-enabled front office experience for our customers and their residents.”

Three New Products and Integrations Across RealPage Portfolio

In the last 12 months, RealPage has been innovating in the Front Office by launching three new products and significant integration across the RealPage portfolio enabling flexible operating models, frictionless experiences for staff and residents and deeper insights that drive significant scale and productivity.

Using the RealPage Front Office suite, the leasing process is integrated, frictionless and efficient for both residents and site staff. The newly-added AI capabilities and features enable customers to:

• Nurture the prospect through the leasing journey with omnichannel AI and follow applicant progress through the online application progress in Knock
• Operate on site or remotely, supporting multiple properties leveraging RealPage innovations like 360 Guest Card lead referral
• Drive more qualified leads through the leasing process, delivering greater NOI through the Front Office integration with Demand^X
• Proactively nurture inactive leads/prospects to improve lease conversion

Additional momentum from Front Office innovations is supporting improved customer outcomes in meeting marketing and leasing KPIs: