MRI Software Acquires Engage Property Technology to Help Landlords Meet the Evolving Needs of Renters

Purchase of London-based company deepens MRI's portal technology capabilities and enhances its digital and customer-focused residential proptech offering

LONDON, May 23, 2019 /PRNewswire/ -- MRI Software ("MRI"), a global leader in real estate software solutions, announces the acquisition of Engage Property Technology, a leading UK-based provider of self-service online portals used by property organisations of all sizes. The acquisition strengthens MRI's end-to-end offering for the residential sector and furthers its aim of delivering the industry's most comprehensive and flexible range of real estate technology solutions.

Online resident portals are at the core of Engage's offering, which includes applications for concierge, community, leaseholder, landlord and lettings requirements. Engage is an established partner of MRI, first integrating with the company's Qube Property Management solution more than two years ago, and joint clients include several leading UK residential players. The acquisition enables MRI to bolster existing integrations between its back-office solutions and Engage's online portals and provide more holistic support for owners and agents servicing residents in Build-to-Rent developments and other largescale properties.

"Residents today expect the highest levels of service and to be treated less like mere renters and more like community members," says Dermot Briody, MRI's Executive Managing Director, Europe. "Engage's portals are designed with consumers in mind – vital in a rental market moving away from a lease focus to a customer-centric approach that puts resident relationships at the heart of each landlord's business. This acquisition enhances our offering to UK clients and brings additional expertise in user experience and consumer-facing apps that will benefit MRI globally."

Mitesh Patel, Engage's Chief Executive, adds: "It will now be even easier for residential landlords and housing associations to deploy Engage portals integrated with MRI's property management and accounting solutions, linking data from both ends and delivering more effective customer service to residents. Our user-friendly approach adds tangible value, as residents keep returning to the portal instead of making phone calls to busy property management teams – helping reduce staffing needs and drive down costs, while enabling landlords to boost customer engagement."