The New Digital Workplace - Overcoming the Limits of Time and Place

New research examines the impact of COVID-19 on the digital workplace and how technology will enable new ways of working

Key findings include:

• 86 percent of global companies believe the digital workplace will coexist with the physical workspace post COVID-19
• 78 percent expect to increase remote working
• 41 percent expect to implement 5G within two years
• 35 percent see security as a potential barrier to digital work

BASKING RIDGE, N.J., Sept. 23, 2020 (GLOBE NEWSWIRE) -- The ongoing global pandemic has put employee welfare under the microscope, as many businesses have had to embrace remote working as business as unusual. Companies have had to quickly spin up new digital workplaces where remote employees both have the right tools to communicate and collaborate, but also feel supported in order to maintain productivity.

A new report from Verizon Business, “Recreating Work as a Blend of Virtual and Physical Experiences,” examines the impact of the recent rise in remote working and discusses key areas business leaders should focus on as they help their organization adapt to new ways of working moving forward. The report, carried out in conjunction with Harvard Business Review Analytic Services, is based on feedback from 1,080 global business leaders, and was conducted in May 2020.

“The global pandemic accelerated this move to a digital working environment and business leaders need to use the lessons of the present to future-ready their organizations,” comments Sampath Sowmyanarayan, President of Global Enterprise, Verizon Business. “Seeing how their network, security and employee collaboration systems have operated during the pandemic should provide the blueprint for the road ahead. By acting now, they can capture the needs of employees and customers and create alignment across the organization as they pivot toward the new normal.”

Successful experiences for future working

86 percent of the companies surveyed see the digital workplace co-existing with the physical workspace in the future, with 78 percent expecting to increase the amount of remote work conducted. This increase doesn’t mean everyone will work from home in the future. Rather, organizations will be able to pick and choose which types of work and which people will require a physical presence, and where the company can gain efficiencies and productivity with virtual work.