The future of secure digital customer onboarding

With PXL Ident from fully automated identity verification to electronic signature

Berlin (ots) - - The PXL Ident Software-as-a-Service solution now offers fully
automated identity checks up to and including electronic signatures.

- The Swiss company digitises and automates the entire onboarding route as well
as customer processes.

- Companies can minimise identity fraud and increase conversion at the same time
with PXL Ident.

- PXL Vision is a technology provider and Swiss market leader for user-friendly,
secure identity verification of individuals.

The majority of internet users are afraid of identity theft when conducting
business on the internet. This is shown by a current survey by the market
research company Bilendi & Respondi, which was conducted in February 2022 on
behalf of the e-mail provider Web.de (https://web.de/magazine/in-eigener-sache/u
mfrage-internet-sicherheit-mehrheit-deutschen-befuerchtet-identitaetsdiebstahl-3
6712358) . According to the representative study, most respondents fear
purchases (73 percent) as well as the conclusion of contracts (63 percent) by
third parties in their name. However, the damage of an identity theft is not
only borne by the damaged persons, but also by the deceived companies as
contractual partners. The increasing demand for more remote processes due to the
COVID 19 pandemic also makes it even more important for companies to be able to
fall back on reliable digital onboarding procedures.

Simple, customisable and digital solutions are in demand

Swiss identity verification provider PXL Vision AG (https://www.pxl-vision.com/e
n/solutions?utm_medium=medien_en&utm_source=pressemitteilung&utm_campaign=2022_0
4_12_pxl_ident_EN&utm_content=) is responding to the growing demands on
businesses. With the market launch of the software-as-a-service solution PXL
Ident in April this year, the provider is expanding its AI-supported biometric
identification process, which offers companies a secure way of verifying
identity in online interactions. PXL Ident consists of four modules for a fully
digitalised onboarding and conversion process - from customer registration to
identity verification and additional checks to electronic signature.

"Many companies invest heavily in their sales teams and processes only to find
that their efforts are undone in the onboarding process. Inefficient digital
onboarding for customers and a lack of understanding of customer needs are just
two reasons for poor conversion rates," explains Michael Born, founder and CEO
of PXL Vision AG. For example, almost every second German citizen (46%) wants to
handle the majority of their insurance matters online in the future, writes
IT-Finanzmagazin (https://www.it-finanzmagazin.de/digitalisierung-bei-versicheru
ngen-nicht-ohne-faktor-mensch-und-kundennutzen-131480/) , citing a study by
Techmonitor Assekuranz from 2021. "This survey result shows that customers
expect digital solutions that are flexible, secure and, above all, convenient to
use," Michael Born continues.

Create fully digitalised customer experiences to increase conversion

With the automated PXL Ident process, media breaks are avoided, converting more
prospects to customers. Within seconds, companies can verify sensitive customer
data and then seamlessly guide their users through to the electronic conclusion
of a contract. Manual identity checks can be eliminated, which saves time and
effort for the customer, as well as human and financial resources for the
company. For data processing in the data centres in Germany and Switzerland, PXL
Vision relies on an ISO 27001-certified Information Security Management System
(ISMS) and on current standards for data protection, security and
confidentiality.

"There is a good reason for the great hype around digital transformation. Simple
but decisive interventions can lead to massive improvements in safety,
operational efficiency as well as exceptional customer experiences," Michael
Born sums up.

About PXL Ident

PXL Ident is a product of PXL Vision AG and offers a proprietary fully automated
digital end-to-end workflow, from identity verification to qualified electronic
contract conclusion. Detailed information on PXL Ident here (https://docs.google
.com/document/d/e/2PACX-1vTaxXf3PTJlXIOshXEGT26vC0HQyYkBHDhK7BmcXlQOk0M5HRz4j0Hx
l999GUQmKIaRmuXTPnnPKrxX/pub) .

Press contact:

Luisa Lindenthal | mailto:[e-mail]

Additional content: http://presseportal.de/pm/153506/5194885
OTS: PXL Vision