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     117  0 Kommentare Startek Reports Second Quarter 2023 Financial Results

    Startek, Inc. (NYSE:SRT) ("Startek" or the "Company"), a global customer experience (CX) solutions provider, is reporting financial results for the second quarter ended June 30, 2023. As a result of current and planned divestitures, the Company has classified Middle East and Argentina operations as 'Held for Sale and Discontinued Operations'. Accordingly net revenue, gross profit, gross margin, SG&A expenses and adjusted EBITDA are reported for the continuing operations and net income, EPS, adjusted net income/(loss) and adjusted EPS are reported after consolidating continuing and discontinued operations.

    Second Quarter 2023 Financial Summary ($ in millions, excl. margin items)

     

     

    Q2 2023

     

     

    Q2 2022

     

     

    Change

     

    Revenue

     

     

    91.20

     

     

     

    96.15

     

     

     

    (5.15)%

     

    Gross Profit

     

     

    11.66

     

     

     

    11.03

     

     

     

    5.71%

     

    Gross Margin

     

     

    12.79%

     

     

     

    11.47%

     

     

    132bps

     

    SG&A Expenses

     

     

    10.80

     

     

     

    9.85

     

     

     

    9.64%

     

    Adjusted EBITDA [3]

     

     

    7.65

     

     

     

    7.85

     

     

     

    (2.55)%

     

    Net Income (Loss) [1]

     

     

    6.54

     

     

     

    1.87

     

     

     

    249.73%

     

    EPS[1]

     

     

    0.16

     

     

     

    0.05

     

     

     

    220%

     

    Adjusted Net Income [2], [3]

     

     

    1.46

     

     

     

    6.33

     

     

     

    (76.94)%

     

    Adjusted EPS[2], [3]

     

     

    0.04

     

     

     

    0.15

     

     

     

    (73.33)%

     

    [1] Reflects net income (loss) and EPS attributable to Startek shareholders.
    [2] Reflects Adjusted net income and adjusted EPS attributable to Startek shareholders.
    [3] Refer to the reconciliation of GAAP to Non-GAAP financial measures.

    Management Commentary

    "The second quarter marked continued progress as we ramped up new client wins from the start of the year, while continuing to expand our margin profile and significantly de-lever our balance sheet,” said Bharat Rao, Global CEO of Startek. “While volatility within the broader economic environment has impacted decision-making and elongated sales cycles, our near-shore and offshore capabilities proved to be an attractive and cost-effective offering, particularly in the U.S. where we saw continued expansion. We also unveiled our new visual identity to mark the start of our next chapter as a unified brand across the globe. This is a culmination of all the tireless efforts our organization has made to strategically position the Company for the future, and we’ve been very pleased with the initial response to our new branding.

    “As we move into the back-half of the year, we remain highly focused on capturing cost efficiencies from the consolidation efforts we’ve made across our digital and sales teams. Despite the difficult macro conditions, our sales team remains hard at work expanding our pipeline and developing relationships that we can capitalize on over the long-term. Our near-shore and offshore offerings have the ability to provide significant cost savings for our clients, so we’ve been making a strong marketing push to ensure Startek is under consideration when companies are evaluating their customer experience needs. We are also continuing to invest in our technology and are actively pursuing partnerships that can bolster our service offerings and better leverage cutting edge technology like artificial intelligence and automation.

    “Overall, I’m very pleased with the position Startek is in today. Our mission is to offer a best-in-class customer experience to our clients. We remain committed to keeping this idea at the forefront of everything we do and ensuring we remain relevant with our technology offerings. With much of the noise from our strategic events now behind us, we look forward to directing our core focus on expanding our reach, growing our client count and delivering profitable growth to our shareholders.”

    Second Quarter 2023 Financial Summary

    Net Revenue in the second quarter was $91.20 million compared to $96.15 million in the year-ago quarter. The decrease was primarily due to volume declines across most of the Company’s international footprint, partially offset by an increase in the Americas region with the addition of new clients and increased momentum with existing clients. On a constant currency basis, Revenue decreased 1.35% compared to the year-ago quarter.

    Gross profit in the second quarter increased by 5.71% to $11.66 million compared to $11.03 million in the year-ago quarter. Gross margin improved 132 basis points to 12.79% compared to 11.47% in the year-ago quarter. The improvement in gross profit and gross margin is primarily attributable to lower employee costs resulting from a higher portion of service delivered near-shore and offshore, along with proactive pricing adjustments to account for the inflationary environment.

    Selling, general and administrative (SG&A) expenses in the second quarter increased to $10.80 million compared to $9.85 million in the year-ago quarter. As a percentage of revenue, SG&A increased to 11.84% compared to 10.24% in the year-ago quarter. The increase is primarily due to the aforementioned lower revenue base, along with investments in sales and marketing and an increase in travel costs.

    Adjusted EBITDA* in the second quarter was $7.65 million compared to $7.85 million in the year-ago quarter. The decrease is primarily attributable to the aforementioned decline in net revenue, as well as currency exchange losses during the period.

    Net income (loss) attributable to Startek shareholders in the second quarter was $6.54 million or $0.16 per share, compared to a net income of $1.87 million or $0.05 per share in the year-ago quarter. This represents income (loss) attributable to Startek shareholders from continuing operations of $(0.03) million in Q2 2023 and $2.45 million in Q2 2022, along with income (loss) attributable to Startek shareholders from discontinued operations of $6.57 million in Q2 2023 and $(0.58) million in Q2 2022.

    Adjusted net income* in the second quarter was $1.46 million or $0.04 per diluted share, compared to an adjusted net income* of $6.33 million or $0.15 per diluted share in the year-ago quarter. This represents adjusted net income (loss) from continuing operations of $1.46 million in Q2 2023 and $6.24 million in Q2 2022, along with adjusted net income (loss) from discontinued operations of $0 million in Q2 2023 and $0.09 million in Q2 2022.

    On June 30, 2023, cash and restricted cash was $39.06 million[1] compared to $72.40 million as at December 31, 2022. The decrease in cash balance was driven by the utilization of $41 million in proceeds received from the Company’s divesture in CSS, to prepay debt. Total debt as at June 30, 2023, was $78.50 million compared to $175.91 million as at December 31, 2022, and net debt as at June 30, 2023, was $39.44 million[2] compared to $103.51 million as at December 31, 2022.

    On April 24, 2023, the Board of Directors approved an authorization to repurchase up to $20 million of the Company’s common stock from time to time in accordance with the requirements of the Securities and Exchange Commission. During the three months ended June 30, 2023, the Company repurchased 51,979 shares at an average cost of $2.98 per share.

    *A non-GAAP measure defined below.

    Conference Call and Webcast Details

    Startek management will host the call, followed by a question-and-answer period.

    Date: Thursday, August 10, 2023
    Time: 5 p.m. ET
    Toll-free dial-in number: 1-888-999-3182
    International dial-in number: 1-848-280-6330
    Conference ID: 11152939

    Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Group, Inc. at 1-949-574-3860.

    The conference call will be broadcast live and available for replay here, as well as in the investor relations section of the company’s website at www.startek.com. A telephonic replay of the conference call will also be available after 8 p.m. ET on the same day through August 17, 2023.

    Toll-free replay number: 1-844-512-2921
    International replay number: 1-412-317-6671
    Replay ID: 11152939

    __________________________

    [1] Cash balance excluding restricted cash as at June 30, 2023 amounted to $34.91 million as compared to $15.8 million on March 31, 2023.

    [2] Net debt excluding restricted cash balance at June 30, 2023 was $43.59 million compared to $114.90 million on March 31, 2023.

    About Startek

    Startek is a leading global provider of technology-enabled customer experience (CX) solutions. The Company provides omnichannel CX, digital transformation, and technology services to some of the world’s leading brands. Startek is committed to impacting clients’ business outcomes by focusing on enhancing CX and digital enablement across all touch points and channels. Startek has more than 32,000 employees delivering services in 11 countries. The Company services over 145 clients across a range of industries such as banking and financial services, insurance, technology, telecoms, healthcare, travel and hospitality, consumer goods, retail and energy and utilities. To learn more, visit www.startek.com.

    Forward-Looking Statements

    The matters regarding the future discussed in this news release include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are intended to be identified in this document by the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “objective,” “outlook,” “plan,” “project,” “possible,” “potential,” “should” and similar expressions. As described below, such statements are subject to a number of risks and uncertainties that could cause Startek's actual results to differ materially from those expressed or implied by any such forward-looking statements. Readers are encouraged to review risk factors and all other disclosures appearing in the Company's Form 10-K for the fiscal year ended December 31, 2022, as filed with the Securities and Exchange Commission (SEC) on March 28, 2023, as well as other filings with the SEC, for further information on risks and uncertainties that could affect Startek's business, financial condition and results of operation. Copies of these filings are available from the SEC, the Company’s website or the Company’s investor relations department. Startek assumes no obligation to update or revise any forward-looking statements as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date herein.

     

     

    STARTEK, INC. AND SUBSIDIARIES

    CONSOLIDATED STATEMENTS OF INCOME (LOSS)

    (In thousands, except per share amounts)

    (Unaudited)

     

     

     

    Three Months Ended June 30,

     

     

    Six Months Ended June 30,

     

     

     

    2023

     

     

    2022

     

     

    2023

     

     

    2022

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Revenue

     

     

    91,197

     

     

     

    96,147

     

     

     

    183,286

     

     

     

    197,239

     

    Cost of services

     

     

    (79,534

    )

     

     

    (85,113

    )

     

     

    (158,641

    )

     

     

    (172,416

    )

    Gross profit

     

     

    11,663

     

     

     

    11,034

     

     

     

    24,645

     

     

     

    24,823

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Selling, general and administrative expenses

     

     

    (10,798

    )

     

     

    (9,848

    )

     

     

    (21,107

    )

     

     

    (21,809

    )

    Impairment (losses)/ reversals and restructuring/exit cost

     

     

    442

     

     

     

    (78

    )

     

     

    125

     

     

     

    (73

    )

    Operating income (loss)

     

     

    1,307

     

     

     

    1,108

     

     

     

    3,663

     

     

     

    2,941

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Share of income (loss) of equity accounted investee

     

     

    -

     

     

     

    3,833

     

     

     

    -

     

     

     

    3,825

     

    Interest expense and other income (expense), net

     

     

    (1,582

    )

     

     

    (1,315

    )

     

     

    (3,659

    )

     

     

    (3,045

    )

    Foreign exchange gains (losses), net

     

     

    345

     

     

     

    124

     

     

     

    417

     

     

     

    (100

    )

    Income (loss) from continuing operations before tax expenses

     

     

    70

     

     

     

    3,750

     

     

     

    421

     

     

     

    3,621

     

    Tax expenses

     

     

    (101

    )

     

     

    (1,303

    )

     

     

    (1,010

    )

     

     

    (1,941

    )

    Income (loss) from continuing operations, net of tax (A)

     

     

    (31

    )

     

     

    2,447

     

     

     

    (589

    )

     

     

    1,680

     

    Income (loss) before income tax expenses from discontinued operations

     

     

    (910

    )

     

     

    301

     

     

     

    2,751

     

     

     

    2,809

     

    Pre-tax gain on disposal

     

     

    11,666

     

     

     

    -

     

     

     

    11,666

     

     

     

    -

     

    Tax expenses of discontinued operations

     

     

    (4,190

    )

     

     

    (120

    )

     

     

    (5,374

    )

     

     

    (1,575

    )

    Income (loss) from discontinued operations, net of tax (B)

     

     

    6,566

     

     

     

    181

     

     

     

    9,043

     

     

     

    1,234

     

    Net income (loss) (A+B)

     

     

    6,535

     

     

     

    2,628

     

     

     

    8,454

     

     

     

    2,914

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) from continuing operations (A)

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) attributable to noncontrolling interests

     

     

    -

     

     

     

    -

     

     

     

    -

     

     

     

    -

     

    Income (loss) attributable to Startek shareholders

     

     

    (31

    )

     

     

    2,447

     

     

     

    (589

    )

     

     

    1,680

     

     

     

     

    (31

    )

     

     

    2,447

     

     

     

    (589

    )

     

     

    1,680

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) from discontinued operations (B)

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) attributable to noncontrolling interests

     

     

    -

     

     

     

    761

     

     

     

    2,589

     

     

     

    2,290

     

    Income (loss) attributable to Startek shareholders

     

     

    6,566

     

     

     

    (580

    )

     

     

    6,454

     

     

     

    (1,056

    )

     

     

     

    6,566

     

     

     

    181

     

     

     

    9,043

     

     

     

    1,234

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss) (A+B)

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss) attributable to noncontrolling interests

     

     

    -

     

     

     

    761

     

     

     

    2,589

     

     

     

    2,290

     

    Net income (loss) attributable to Startek shareholders

     

     

    6,535

     

     

     

    1,867

     

     

     

    5,865

     

     

     

    624

     

     

     

     

    6,535

     

     

     

    2,628

     

     

     

    8,454

     

     

     

    2,914

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss) per common share from continuing operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Basic net income (loss) attributable to Startek shareholders

     

     

    (0.00

    )

     

     

    0.06

     

     

     

    (0.01

    )

     

     

    0.04

     

    Diluted net income (loss) attributable to Startek shareholders

     

     

    (0.00

    )

     

     

    0.06

     

     

     

    (0.01

    )

     

     

    0.04

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss) per common share from discontinued operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Basic net income (loss) attributable to Startek shareholders

     

     

    0.16

     

     

     

    (0.01

    )

     

     

    0.16

     

     

     

    (0.02

    )

    Diluted net income (loss) attributable to Startek shareholders

     

     

    0.16

     

     

     

    (0.01

    )

     

     

    0.16

     

     

     

    (0.02

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss) per common share from continuing and discontinued operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Basic net income (loss) attributable to Startek shareholders

     

     

    0.16

     

     

     

    0.05

     

     

     

    0.15

     

     

     

    0.02

     

    Diluted net income (loss) attributable to Startek shareholders

     

     

    0.16

     

     

     

    0.05

     

     

     

    0.15

     

     

     

    0.02

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Weighted average common shares outstanding

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Basic

     

     

    40,316

     

     

     

    40,284

     

     

     

    40,302

     

     

     

    40,311

     

    Diluted

     

     

    40,318

     

     

     

    40,308

     

     

     

    40,314

     

     

     

    40,366

     

     

    STARTEK, INC. AND SUBSIDIARIES

    CONSOLIDATED STATEMENTS OF OTHER COMPREHENSIVE INCOME (LOSS)

    (In thousands, except per share amounts)

    (Unaudited)

     

     

     

    Three Months Ended June 30,

     

     

    Six Months Ended June 30,

     

     

     

    2023

     

     

    2022

     

     

    2023

     

     

    2022

     

    Net income (loss) (A+B)

     

     

    6,535

     

     

     

    2,628

     

     

     

    8,454

     

     

     

    2,914

     

    Net income (loss) attributable to noncontrolling interests

     

     

    -

     

     

     

    761

     

     

     

    2,589

     

     

     

    2,290

     

    Net income (loss) attributable to Startek shareholders

     

     

    6,535

     

     

     

    1,867

     

     

     

    5,865

     

     

     

    624

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Other comprehensive income (loss), net of taxes from continuing operations:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Foreign currency translation adjustments

     

     

    (2,401

    )

     

     

    (3,934

    )

     

     

    (2,525

    )

     

     

    (3,388

    )

    Pension amortization

     

     

    -

     

     

     

    (64

    )

     

     

    124

     

     

     

    -

     

    Other comprehensive income (loss) from continuing operations

     

     

    (2,401

    )

     

     

    (3,998

    )

     

     

    (2,401

    )

     

     

    (3,388

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Other comprehensive income (loss), net of taxes from discontinued operations:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Foreign currency translation adjustments

     

     

    (50

    )

     

     

    (3

    )

     

     

    (50

    )

     

     

    (1

    )

    Pension amortization

     

     

    3,062

     

     

     

    515

     

     

     

    4,187

     

     

     

    (686

    )

    Other comprehensive income (loss) from discontinuing operations

     

     

    3,012

     

     

     

    512

     

     

     

    4,137

     

     

     

    (687

    )

    Other comprehensive income (loss) from continuing and discontinuing operations

     

     

    611

     

     

     

    (3,486

    )

     

     

    1,736

     

     

     

    (4,075

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Other comprehensive income (loss), net of taxes from continuing operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Attributable to noncontrolling interest

     

     

    -

     

     

     

    -

     

     

     

    -

     

     

     

    -

     

    Attributable to Startek shareholders

     

     

    (2,401

    )

     

     

    (3,998

    )

     

     

    (2,401

    )

     

     

    (3,388

    )

     

     

     

    (2,401

    )

     

     

    (3,998

    )

     

    (2,401

    )

     

     

    (3,388

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Other comprehensive income (loss), net of taxes from discontinued operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Attributable to noncontrolling interests

     

     

    -

     

     

     

    281

     

     

     

    614

     

     

     

    (374

    )

    Attributable to Startek shareholders

     

     

    3,012

     

     

     

    231

     

     

     

    3,523

     

     

     

    (314

    )

     

     

     

    3,012

     

     

     

    512

     

     

    4,137

     

     

     

    (687

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Comprehensive income (loss) from continuing and discontinuing operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Attributable to noncontrolling interests

     

     

    -

     

     

     

    1,042

     

     

     

    3,203

     

     

     

    1,916

     

    Attributable to Startek shareholders

     

     

    7,146

     

     

     

    (1,899

    )

     

     

    6,987

     

     

     

    (3,077

    )

     

     

     

    7,146

     

     

     

    (857

    )

     

    10,190

     

     

     

    (1,161

    )

     

    STARTEK, INC. AND SUBSIDIARIES

    CONSOLIDATED BALANCE SHEETS

    (In thousands, except share data)

    (Unaudited)

     

     

     

    June 30,

     

     

    December 31,

     

     

     

    2023

     

     

    2022

     

    Assets

     

     

     

     

     

     

     

     

    Current assets

     

     

     

     

     

     

     

     

    Cash and cash equivalents

     

     

    34,908

     

     

     

    22,457

     

    Restricted cash

     

     

    4,151

     

     

     

    49,946

     

    Trade accounts receivables, net

     

     

    38,243

     

     

     

    47,138

     

    Unbilled revenue

     

     

    30,801

     

     

     

    24,207

     

    Prepaid expenses and other current assets

     

     

    15,819

     

     

     

    9,159

     

    Assets classified as held for sale

     

     

    8,416

     

     

     

    202,831

     

    Total current assets

     

     

    132,338

     

     

     

    355,738

     

     

     

     

     

     

     

     

     

     

    Non-current assets

     

     

     

     

     

     

     

     

    Property, plant and equipment, net

     

     

    28,200

     

     

     

    22,945

     

    Operating lease right-of-use assets

     

     

    37,591

     

     

     

    36,450

     

    Intangible assets, net

     

     

    74,602

     

     

     

    79,745

     

    Goodwill

     

     

    120,505

     

     

     

    120,505

     

    Deferred tax assets, net

     

     

    2,724

     

     

     

    2,771

     

    Prepaid expenses and other non-current assets

     

     

    8,826

     

     

     

    7,889

     

    Total non-current assets

     

     

    272,448

     

     

     

    270,305

     

    Total assets

     

     

    404,786

     

     

     

    626,043

     

     

     

     

     

     

     

     

     

     

    Liabilities and Stockholders’ Equity

     

     

     

     

     

     

     

     

    Current liabilities

     

     

     

     

     

     

     

     

    Trade accounts payables

     

     

    7,852

     

     

     

    2,428

     

    Accrued expenses

     

     

    31,413

     

     

     

    29,707

     

    Short term debt

     

     

    11,089

     

     

     

    14,267

     

    Current maturity of long term debt

     

     

    6,564

     

     

     

    120,466

     

    Current maturity of operating lease liabilities

     

     

    14,951

     

     

     

    14,492

     

    Other current liabilities

     

     

    24,260

     

     

     

    17,615

     

    Liabilities classified as held for sale

     

     

    7,341

     

     

     

    89,486

     

    Total current liabilities

     

     

    103,470

     

     

     

    288,461

     

     

     

     

     

     

     

     

     

     

    Non-current liabilities

     

     

     

     

     

     

     

     

    Long term debt

     

     

    60,848

     

     

     

    41,175

     

    Operating lease liabilities

     

     

    26,464

     

     

     

    26,651

     

    Other non-current liabilities

     

     

    3,292

     

     

     

    2,682

     

    Deferred tax liabilities, net

     

     

    15,412

     

     

     

    15,508

     

    Total non-current liabilities

     

     

    106,016

     

     

     

    86,016

     

    Total liabilities

     

     

    209,486

     

     

     

    374,477

     

     

     

     

     

     

     

     

     

     

    Stockholders’ equity

     

     

     

     

     

     

     

     

    Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 41,168,618 and 41,098,456 shares issued as of June 30, 2023 and December 31, 2022 respectively.

     

     

    412

     

     

     

    411

     

    Additional paid-in capital

     

     

    294,266

     

     

     

    293,472

     

    Accumulated deficit

     

     

    (80,538

    )

     

     

    (86,302

    )

    Treasury stock, 891,193 and 839,214 shares as of June 30, 2023 and December 31, 2022 respectively, at cost

     

     

    (3,904

    )

     

     

    (3,749

    )

    Accumulated other comprehensive loss

     

     

    (14,936

    )

     

     

    (16,058

    )

    Equity attributable to Startek shareholders

     

     

    195,300

     

     

     

    187,774

     

    Non-controlling interest

     

     

    -

     

     

     

    63,792

     

    Total stockholders’ equity

     

     

    195,300

     

     

     

    251,566

     

    Total liabilities and stockholders’ equity

     

     

    404,786

     

     

     

    626,043

     

     

    STARTEK, INC. AND SUBSIDIARIES

    CONSOLIDATED STATEMENTS OF CASH FLOWS

    (In thousands)

    (Unaudited)

     

     

     

    Six Months Ended June 30,

     

     

     

    2023

     

     

    2022

     

    Operating activities

     

     

     

     

     

     

     

     

    Income from continuing and discontinued operations

     

     

    8,454

     

     

     

    2,914

     

    less: Income (loss) from discontinued operations, net of tax

     

     

    9,043

     

     

     

    1,234

     

    Income (loss) from continuing operations, net of tax

     

     

    (589

    )

     

     

    1,680

     

     

     

     

     

     

     

     

     

     

    Adjustments to reconcile net income to net cash provided by operating activities:

     

     

     

     

     

     

     

     

    Depreciation and amortization

     

     

    10,535

     

     

     

    11,043

     

    Profit on sale of property, plant and equipment

     

     

    (12

    )

     

     

    (80

    )

    Provision/(reversal) for doubtful accounts

     

     

    (412

    )

     

     

    (125

    )

    Amortization of debt issuance costs (including loss on extinguishment of debt)

     

     

    80

     

     

     

    286

     

    Amortization of call option premium

     

     

    -

     

     

     

    720

     

    Mark to market gain on derivative instrument

     

     

    (356

    )

     

     

    -

     

    Share-based compensation expense

     

     

    769

     

     

     

    833

     

    Deferred income taxes

     

     

    33

     

     

     

    (612

    )

    Share of income of equity accounted investee

     

     

    -

     

     

     

    (3,825

    )

     

     

     

     

     

     

     

     

     

    Changes in operating assets and liabilities:

     

     

     

     

     

     

     

     

    Trade accounts receivables (including unbilled revenue)

     

     

    1,024

     

     

     

    6,127

     

    Prepaid expenses and other assets

     

     

    (5,597

    )

     

     

    (5,522

    )

    Trade accounts payable

     

     

    5,491

     

     

     

    1,473

     

    Income taxes, net

     

     

    (2,689

    )

     

     

    576

     

    Accrued expenses and other liabilities

     

     

    9

     

     

     

    (3,202

    )

    Net cash generated from by operating activities from continuing operations

     

     

    8,286

     

     

     

    9,372

     

    Net cash generated from/used in operating activities from discontinued operations

     

     

    (7,795

    )

     

     

    278

     

    Net cash generated from operating activities

     

     

    491

     

     

     

    9,650

     

     

     

     

     

     

     

     

     

     

    Investing activities

     

     

     

     

     

     

     

     

    Purchase of property, plant and equipment and intangible assets, net

     

     

    (7,630

    )

     

     

    (5,303

    )

    Proceeds from sale of discontinued operations, net of cash disposed

     

     

    34,890

     

     

     

    -

     

    Net cash generated from/used in investing activities from continuing operations

     

     

    27,260

     

     

     

    (5,303

    )

    Net cash generated from/used in investing activities from discontinued operations

     

     

    (3,570

    )

     

     

    (1,832

    )

    Net cash generated from/used in investing activities

     

     

    23,690

     

     

     

    (7,135

    )

     

     

     

     

     

     

     

     

     

    Financing activities

     

     

     

     

     

     

     

     

    Proceeds from the issuance of common stock

     

     

    25

     

     

     

    246

     

    Payments of long term debt

     

     

    (93,466

    )

     

     

    -

     

    (Payment)/ Proceed from a line of credit, net

     

     

    (3,218

    )

     

     

    1,423

     

    Payments of other borrowings, net

     

     

    (842

    )

     

     

    (1,077

    )

    Common stock repurchases

     

     

    (155

    )

     

     

    (1,334

    )

    Net cash generated from/used in financing activities from continuing operations

     

     

    (97,656

    )

     

     

    (742

    )

    Net cash generated from/used in financing activities from discontinued operations

     

     

    (303

    )

     

     

    108

     

    Net cash generated from/used in financing activities

     

     

    (97,959

    )

     

     

    (634

    )

     

     

     

     

     

     

     

     

     

    Net increase in cash and cash equivalents

     

     

    (73,778

    )

     

     

    1,881

     

    Effect of exchange rate changes on cash and cash equivalents and restricted cash

     

     

    (1,151

    )

     

     

    (1,486

    )

    Cash and cash equivalents and restricted cash at beginning of period

     

     

    115,146

     

     

     

    55,396

     

    Cash and cash equivalents and restricted cash at end of period

     

     

    40,217

     

     

     

    55,791

     

    Less: Cash and cash equivalents from discontinued operations

     

     

    (1,158

    )

     

     

    (22,475

    )

    Cash and cash equivalents and restricted cash of continuing operations at end of period

     

     

    39,059

     

     

     

    33,315

     

     

     

     

     

     

     

     

     

     

    Components of cash and cash equivalents and restricted cash

     

     

     

     

     

     

     

     

    Balances with banks

     

     

    34,908

     

     

     

    30,292

     

    Restricted cash

     

     

    4,151

     

     

     

    3,023

     

    Total cash and cash equivalents and restricted cash

     

     

    39,059

     

     

     

    33,315

     

     

     

     

     

     

     

     

     

     

    Supplemental disclosure of cash flow information

     

     

     

     

     

     

     

     

    Cash paid for interest and other finance cost

     

     

    6,225

     

     

     

    4,368

     

    Cash paid for income taxes

     

     

    (3,661

    )

     

     

    2,168

     

    Supplemental disclosure of non-cash activities

     

     

     

     

     

     

     

     

    Non-cash share-based compensation expenses

     

     

    769

     

     

     

    833

     

    STARTEK, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURE
    (In thousands)
    (Unaudited)

    This press release contains references to the non-GAAP financial measure of Adjusted EBITDA. Reconciliation of this non-GAAP measure to its comparable GAAP measure is included below. This non-GAAP information should not be construed as an alternative to the reported results determined in accordance with GAAP. It is provided solely to assist in an investor’s understanding of these items on the comparability of the Company’s operations.

    Adjusted EBITDA:

    The Company defines non-GAAP Adjusted EBITDA as Net income (loss) plus Income tax expense, Share of income (loss) of equity-accounted investees, Interest expense and other income (expense), net, Depreciation and amortization expense, Impairment losses and restructuring cost, Share-based compensation expense, Foreign exchange gains (losses), net, Private offer transaction costs, Transaction related costs, CSS option amortization and other non-recurring costs (if applicable). Management uses Adjusted EBITDA as a performance measure to analyze the performance of our business. Management believes that excluding these non-cash and other non-recurring items permits a more meaningful comparison and understanding of our strength and performance of our ongoing operations for our investors and analysts.

    Adjusted EPS:

    Adjusted EPS is a non-GAAP financial measure presenting the earnings generated by the ongoing operations that we believe are useful to investors in making meaningful comparisons to other companies, although our measure of Adjusted EPS may not be directly comparable to similar measures used by other companies, and period-over-period comparisons. Adjusted EPS is defined as our diluted earnings per common share attributable to Startek shareholders adjusted to exclude the effects of the amortization of acquisition-related intangible assets, and the impact of certain events, gains, losses or other charges that affect period-over-period comparisons. Acquisition-related intangible assets are recognized as a result of the application of Accounting Standards Codification Topic (“ASC”) 805, Business Combinations (such as customer relationships and Brand), and their amortization is significantly affected by the size and timing of our acquisitions.

    Adjusted EBITDA:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Three Months Ended June 30,

     

     

    Six Months Ended June 30,

     

     

     

    2023

     

     

    2022

     

     

    2023

     

     

    2022

     

    Continuing Operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss)

     

     

    (31

    )

     

     

    2,447

     

     

     

    (589

    )

     

     

    1,680

     

    Tax expense

     

     

    101

     

     

     

    1,304

     

     

     

    1,010

     

     

     

    1,941

     

    Share of income of equity accounted investee

     

     

    -

     

     

     

    (3,833

    )

     

     

    -

     

     

     

    (3,825

    )

    Interest expense and other income (expense), net

     

     

    1,582

     

     

     

    1,315

     

     

     

    3,659

     

     

     

    3,045

     

    Foreign exchange gains (losses), net

     

     

    (345

    )

     

     

    (124

    )

     

     

    (417

    )

     

     

    100

     

    Depreciation and amortization expense

     

     

    5,297

     

     

     

    5,212

     

     

     

    10,535

     

     

     

    11,043

     

    Private offer transaction cost

     

     

    -

     

     

     

    692

     

     

     

    -

     

     

     

    1,192

     

    Impairment losses and restructuring cost

     

     

    (442

    )

     

     

    77

     

     

     

    (125

    )

     

     

    73

     

    Share-based compensation expense

     

     

    389

     

     

     

    405

     

     

     

    769

     

     

     

    833

     

    Other non recurring costs

     

     

    1,100

     

     

     

    -

     

     

     

    1,100

     

     

     

    -

     

    CSS option amortisation

     

     

    -

     

     

     

    360

     

     

     

    -

     

     

     

    720

     

    Adjusted EBITDA

     

     

    7,651

     

     

     

    7,855

     

     

     

    15,942

     

     

     

    16,802

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Discontinued Operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    a) Argentina

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss)

     

     

    (910

    )

     

     

    (1,097

    )

     

     

    (2,419

    )

     

     

    (2,273

    )

    Tax expense

     

     

    -

     

     

     

    -

     

     

     

    -

     

     

     

    -

     

    Interest expense and other income (expense), net

     

     

    (1,476

    )

     

     

    92

     

     

     

    (2,009

    )

     

     

    (1,275

    )

    Foreign exchange gains (losses), net

     

     

    242

     

     

     

    34

     

     

     

    356

     

     

     

    212

     

    Depreciation and amortization expense

     

     

    -

     

     

     

    143

     

     

     

    -

     

     

     

    293

     

    Impairment losses and restructuring cost

     

     

    1,825

     

     

     

    667

     

     

     

    3,166

     

     

     

    2,049

     

    Adjusted EBITDA

     

     

    (319

    )

     

     

    (161

    )

     

     

    (906

    )

     

     

    (994

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    b) CCC

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Net income (loss)

     

     

    4,422

     

     

     

    1,279

     

     

     

    8,408

     

     

     

    3,507

     

    Tax expense

     

     

    7,245

     

     

     

    120

     

     

     

    8,429

     

     

     

    1,575

     

    Interest expense and other income (expense), net

     

     

    -

     

     

     

    697

     

     

     

    1,173

     

     

     

    1,308

     

    Foreign exchange gains (losses), net

     

     

    -

     

     

     

    8

     

     

     

    10

     

     

     

    14

     

    Depreciation and amortization expense

     

     

    -

     

     

     

    1,614

     

     

     

    -

     

     

     

    3,222

     

    Impairment losses and restructuring cost

     

     

    -

     

     

     

    -

     

     

     

    4

     

     

     

    30

     

    Other non recurring costs / (Income)

     

     

    (11,667

    )

     

     

    -

     

     

     

    (11,667

    )

     

     

    -

     

    Adjusted EBITDA

     

     

    -

     

     

     

    3,718

     

     

     

    6,357

     

     

     

    9,656

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted EBITDA from discontinued operations (a+b)

     

     

    (319

    )

     

     

    3,557

     

     

     

    5,451

     

     

     

    8,662

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted EBITDA from continuing and discontinued operations

     

     

    7,332

     

     

     

    11,412

     

     

     

    21,393

     

     

     

    25,464

     

    Adjusted EPS:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Three Months Ended June 30,

     

     

    Six Months Ended June 30,

     

     

     

    2023

     

     

    2022

     

     

    2023

     

     

    2022

     

    Continuing Operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) attributable to Startek shareholders

     

     

    (31

    )

     

     

    2,447

     

     

     

    (589

    )

     

     

    1,680

     

    Share based compensation expense

     

     

    180

     

     

     

    405

     

     

     

    478

     

     

     

    833

     

    Amortization of intangible assets, net of tax

     

     

    953

     

     

     

    2,261

     

     

     

    3,197

     

     

     

    4,504

     

    Private offer transaction cost

     

     

    -

     

     

     

    692

     

     

     

    -

     

     

     

    1,192

     

    Impairment losses and restructuring cost

     

     

    (326

    )

     

     

    77

     

     

     

    (77

    )

     

     

    73

     

    Other non recurring costs / (Income)

     

     

    684

     

     

     

    -

     

     

     

    684

     

     

     

    -

     

    CSS option amortisation

     

     

    -

     

     

     

    360

     

     

     

    -

     

     

     

    720

     

    Adjusted net income

     

     

    1,460

     

     

     

    6,242

     

     

     

    3,693

     

     

     

    9,002

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Discontinued Operations

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    a) Argentina

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) attributable to Startek shareholders

     

     

    (910

    )

     

     

    (1,097

    )

     

     

    (2,419

    )

     

     

    (2,273

    )

    Impairment losses and restructuring cost

     

     

    914

     

     

     

    667

     

     

     

    1,968

     

     

     

    2,049

     

    Adjusted net income (loss)

     

     

    4

     

     

     

    (430

    )

     

     

    (451

    )

     

     

    (224

    )

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    b) CCC

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Income (loss) attributable to Startek shareholders

     

     

    4,421

     

     

     

    518

     

     

     

    5,818

     

     

     

    1,217

     

    Impairment losses and restructuring cost

     

     

    -

     

     

     

    -

     

     

     

    3

     

     

     

    30

     

    Other non recurring costs / (Income)

     

     

    (4,421

    )

     

     

    -

     

     

     

    (4,421

    )

     

     

    -

     

    Adjusted net income (loss)

     

     

    -

     

     

     

    518

     

     

     

    1,400

     

     

     

    1,247

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted net income (loss) from Discontinued Operations

     

     

    4

     

     

     

    88

     

     

     

    949

     

     

     

    1,023

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted Net Income from Continuing and Discontinued Operations

     

     

    1,464

     

     

     

    6,330

     

     

     

    4,642

     

     

     

    10,025

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Weighted average common shares outstanding - basic

     

     

    40,316

     

     

     

    40,284

     

     

     

    40,302

     

     

     

    40,311

     

    Weighted average common shares outstanding - diluted

     

     

    40,318

     

     

     

    40,308

     

     

     

    40,314

     

     

     

    40,366

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted EPS from Continuing Operations - Basic

     

     

    0.04

     

     

     

    0.15

     

     

     

    0.09

     

     

     

    0.22

     

    Adjusted EPS from Continuing Operations - Diluted

     

     

    0.04

     

     

     

    0.15

     

     

     

    0.09

     

     

     

    0.22

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted EPS from Discontinued Operations - Basic

     

     

    0.00

     

     

     

    0.00

     

     

     

    0.02

     

     

     

    0.03

     

    Adjusted EPS from Discontinued Operations - Diluted

     

     

    0.00

     

     

     

    0.00

     

     

     

    0.02

     

     

     

    0.03

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted EPS from Continuing and Discontinued Operations - Basic

     

     

    0.04

     

     

     

    0.15

     

     

     

    0.11

     

     

     

    0.25

     

    Adjusted EPS from Continuing and Discontinued Operations - Diluted

     

     

    0.04

     

     

     

    0.15

     

     

     

    0.11

     

     

     

    0.25

     

     


    The Startek Stock at the time of publication of the news with a fall of -2,86 % to 3,05USD on NYSE stock exchange (10. August 2023, 21:54 Uhr).


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    Startek Reports Second Quarter 2023 Financial Results Startek, Inc. (NYSE:SRT) ("Startek" or the "Company"), a global customer experience (CX) solutions provider, is reporting financial results for the second quarter ended June 30, 2023. As a result of current and planned divestitures, the Company has …