Pitney Bowes Launches New Delivery, Tracking, and Returns Capabilities at Shoptalk 2024

Pitney Bowes (NYSE:PBI), a global shipping and mailing company that provides technology, logistics, and financial services, today announced the launch of a series of new tracking and returns capabilities and the expansion of its regional delivery services to the Midwest region. These new services and more will be showcased at Shoptalk, the annual retail conference taking place at Mandalay Bay in Las Vegas, Nevada, March 17 -20, 2024.

“Coming off the heels of a very successful peak season with strong volumes and best-ever service performance, we are pleased to bring new solutions to our clients across every stage of the post-purchase journey,” said Gregg Zegras, EVP and President, Global Ecommerce at Pitney Bowes.

Pitney Bowes makes ecommerce logistics easier for clients with both national and regional delivery options.

With the expansion of the regional delivery services to the Mid-West region, brands and retailers will now be able to reach 90% of the population across the United States within 1-3 days. Pitney Bowes launched its regional delivery service model in 2022 in the Northern and Southern California Regions for origins near Los Angeles and San Francisco, and the Northeast Region for origins near New York and Boston. In 2023, it expanded the service to more than 20 major cities across the Southeast and Southwest United States.

As part of its consultative approach, Pitney Bowes offers retailers and brands a comprehensive analysis of shipping volumes to help determine which parcels best fit a regional service model while continuing to maximize national volume tier discounts.

Pitney Bowes makes ecommerce logistics easier for clients by bringing joy back to the online gifting experience.

Introducing Gift Tracking through Consumer Connect, a new to retail post-purchase experience that enhances online gift giving. The first of its kind for multi-carrier parcel tracking, Gift Tracking enables gift purchasers the ability to fully personalize the online gifting experience. With just a few taps, gift-givers can create an interactive tracking page with an uploaded video or picture message that is slowly revealed as the gift makes its way to the recipient. The virtual greeting card is fully revealed once the gift is delivered.