Alight’s Latest Release of Alight Worklife to Unlock Value for Organizations and Their People

Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital and technology services provider, today announced the first major release of Alight Worklife for 2024.

The release introduces AI-powered workforce support, comprehensive benefits management, and holistic financial and wellbeing capabilities to improve the employee experience and help generate increased ROI for employers.

"The Alight Worklife platform offers comprehensive benefits and wellbeing solutions, including benefits administration and opportunities for cost reduction in healthcare spend, leading to financial security for employees and elevating the employee experience,” said Josh Welch, EVP of product management at Alight. "With this release, employers will be better positioned to maximize the value of their HR and benefits offerings through our next generation AI engine, as well as seamless integration of healthcare navigation and leave administration functionality.”

AI-powered workforce support

The release introduces Alight LumenAI^TM, Alight’s next-generation AI engine. Alight LumenAI brings additional enhancements including Generative AI and Large Language Models (LLMs) to Alight’s Interactive Virtual Assistant (IVA) chatbot, and personalized content and message targeting models trained on large-scale datasets.

With AI-driven automation streamlining the configuration process, the Alight Worklife platform can now help employers seamlessly configure and update eligibility groups, ACA reporting, rates and rate rules, medical expense estimator, premium reporting and more.

As well, an integrated real-time search and chat experience connects with Alight’s IVA to provide employees with even more personalized answers, all in a streamlined view. Employees can now view the top response to their query, along with the top three search results and receive personalized automated recommendations through the Alight Worklife Essentials Content Library, a new collection of specially crafted, multi-channel content delivered based on demographics, plan eligibility, coverage changes and more, creating a consistent digital experience.

Comprehensive benefits management

The latest release of Alight Worklife further integrates Alight’s Leaves Management and Health Navigation solutions into the platform and extends benefits for employees with new Whole Life and Long-Term Care options, offering a comprehensive approach to employee wellbeing. Additional features include: